Supervisor, Online Business DC Order Fulfillment and Replenishment

Watsons Personal Care Stores (Philippines), Inc.; Biñan; On-site; PHP 420,000 - 540,000; Full time

Job summary

Watsons Personal Care Stores (Philippines), Inc. is seeking a Supervisor for Online Business DC Order Fulfillment and Replenishment.

You will oversee order fulfillment and replenishment activities, ensure records and reports are complete, and support process improvements for accuracy and timeliness. Reporting to the Assistant Manager, you will monitor team performance, ensure SOP adherence, reconcile documents with the system (WINS), and collaborate with transport and customer service to meet

Responsibilities

• Monitor the performance of order fulfillment and replenishment team and identify areas for improvement
• Ensure a quality order fulfillment and replenishment process based on Standard Operating Procedures
• Secure record completeness of all order fulfillment and replenishment documents and report discrepancies
• Review and evaluate documents of order fulfilled and replenished items and reconcile with the system (WINS)
• Collaborate with transport and customer service to meet customer requirements
• Perform other duties as assigned from time to time

Job description

Supervisor, Online Business DC Order Fulfillment and Replenishment

Supervisor, Online Business DC Order Fulfillment and Replenishment

JOB SUMMARY

The Supervisor, eDC Order Fulfillment and Replenishment is directly reporting to AssistantManager, eDC Order Fulfillment and Replenishment, and responsible to monitor theperformance of order fulfillment and replenishment team. Ensure a quality order fulfillmentand replenishment process, secure record completeness of all pertinent order fulfillment andreplenishment documents and report, and review and evaluate the processed documents oforder fulfilled and replenished items.

ROLE

• Monitor the performance of order fulfillmentand replenishment team and determine areasfor improvement
• Ensure a quality order fulfillment andreplenishment process based on the StandardOperating Procedure is done properly
• Secure record completeness of all pertinentorder fulfillment and replenishment documentsand report any discrepancies in quantity, serialnumber, defects, and other discrepancies
• Review and evaluate the processed documentsof order fulfilled and replenished items andmake sure reconciliation versus system (i.e.,WINS)
• Collaborates with transport and customerservice to meet customer requirements
• Perform other tasks that may be assigned fromtime-to-time