Supervisor, Guest Rooms

Solaire Resort; Parañaque; In loco; PHP 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

Solaire Resort is seeking a skilled Supervisor, Guest Room to oversee the preventive maintenance of guest rooms, including painting, furniture touch-ups, and ensuring all hardware and appliances are in working order. You will lead routine repairs and uphold safety and quality standards across the property.

You will supervise maintenance staff, coordinate schedules with guest arrivals, and train entry-level team members while coordinating with the Repair and Maintenance Manager to maintain rooms

Competenze

• Degree in Engineering or related courses.
• Licensed Mechanical or Electrical Engineer.
• Minimum of 5 years as Supervisor or Technical Lead in a related field/industry.
• Strong verbal and written communication skills.

Mansioni

• Report safety hazards to the manager immediately.
• Supervises follow-ups of safety policies and trainings.
• Follow all policies and protect assets.
• Welcome and acknowledge guests according to standards.
• Develop positive working relationships and support team.
• Ensure adherence to quality standards.
• Perform routine maintenance such as painting, carpet cleaning, caulking, plumbing, electrical.
• Perform minor HVAC, plumbing, electrical adjustments.
• Lead the company’s preventive maintenance program for guest rooms.
• Train and evaluate entry level staff.
• Assist in daily walk-throughs and record readings and boiler temperature.
• Schedule team members considering occupancy and budget.
• Recommend or implement policies to hire, transfer, or discipline staff.

Conoscenze

Leadership

Analytical thinking

Organizational skills

Communication skills

Multi-tasking

Team player

Formazione

Degree in Engineering or related courses

Licensed Mechanical or Electrical Engineer

Strumenti

Excel

PowerPoint

Microsoft Access

Descrizione del lavoro

• State/Province NCR
• Country Philippines

Job Description

Job Description:

Position Summary

The Supervisor, Guest Room, is responsible for supervising the performance of the scheduled preventative maintenance in guest rooms as required including touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking. Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines. Perform miscellaneous minor repairs.

JOB RESPONSIBILITIES

• Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
  
• Supervises the follow ups of all company safety and security policies and procedures, and complete safety training and certifications.
  
• Follow all company policies and procedures and protect company assets.
  
• Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
  
• Develop and maintain positive working relationships with others, and support team to reach common goals.
  
• Ensure adherence to quality expectations and standards.
  
• Perform other reasonable job duties as requested.
  
• Perform routine maintenance such as painting, carpet/floor cleaning, caulking, plumbing, electrical etc.
  
• Perform minor adjustments on HVAC systems, plumbing, electrical, room furniture, fixtures and other items in the hotel.
  
• Perform and lead duties of the company’s preventative maintenance program of building and hotel guest rooms.
  
• Train, coach and evaluate the performance of entry level staff.
  
• Assist the Repair and Maintenance Manager in performing daily walk through, record all meter readings and boiler temperature.
  
• Assist the Repair and Maintenance Manager in scheduling team members - taking into consideration expected guest arrivals and departures, occupancy levels, guest service needs and budgetary guidelines.
  
• Recommend and / or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign or discipline employees.
  

Requirements

• Degree in Engineering or related courses.
  
• Licensed Mechanical or Electrical Engineer.
• Minimum of 5 years as Supervisor or Technical Lead in a related field/industry
  
• Must be able to see the big picture while having an exceptionally detail-oriented focus.
  
• Action Oriented Individual, excellent analytical and organizational skills, can multi-task and work independently, and strong verbal and written communication skills.
  
• Flexible team player who is looking to thrive in a fast-growing and often-times uncertain environment.
  
• Strong proficiency with Excel and PowerPoint required. Microsoft Access is a plus.