Supervisor - AR (Billing & Collection)

aCommerce Co., Ltd.; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

aCommerce Co., Ltd. in Metro Manila, Philippines, seeks an Accounts Receivable Supervisor (Billing and Collection) to oversee end-to-end billing and collections for ecommerce revenues and ensure accurate revenue recognition.

You will manage invoices, reconciliations, and proactive collections while collaborating with Commercial, Operations, and Brand partners to improve cash flow and maintain governance. CPA is an advantage; 3–5 years of AR/Billing experience preferred.

Qualifications

• Bachelor’s degree in Accountancy, Finance, Management Accounting, or related field.
• 3–5 years in Billing, Accounts Receivable, Collections, or General Accounting.
• Strong Excel skills (Pivot, VLOOKUP/XLOOKUP, SUMIFS) and ERP experience.
• Understanding of revenue recognition and Philippine tax withholding (CWT/2307).

Responsibilities

• End-to-end billing for ecommerce revenues and timely invoice generation.
• Review billing transactions, adjustments, and revenue records before invoicing.
• Perform reconciliations of billings, cash collections, and GL accounts.
• Lead collections activities and monitor AR aging buckets.
• Resolve billing disputes with cross-functional teams and clients.
• Prepare AR performance reports and assist with month-end closing.

Skills

Billing

Accounts Receivable

Collections

Reconciliations

Excel

ERP systems

Communication

Analytical thinking

Education

Bachelor’s degree in Accountancy/Finance

CPA (advantage)

Tools

SAP

NetSuite

Oracle

Microsoft Dynamics

Job description

We are seeking a proactive, detail-oriented, and customer-focused professional to join our finance team as an Accounts Receivable Supervisor (Billing and Collection).

In this role, you will oversee the accurate and timely billing and collection of e-commerce service revenues. You will be responsible for ensuring seamless end-to-end accounts receivable workflows—ranging from invoice generation and revenue reconciliation to payment collections and account dispute resolution. You will collaborate closely with internal commercial and operational teams as well as corporate brand partners to resolve billing inquiries, improve cash flow, reduce Days Sales Outstanding (DSO), and uphold financial governance and controls.
Key Responsibilities

End-to-End Billing Operations: Manage the end-to-end billing workflow for e-commerce service revenues, ensuring zero-delay and accurate invoice generation aligned with operational cut-offs.

Transaction Verification: Review billing transactions, service charges, adjustments, credit memos, and revenue records prior to invoice issuance.

Financial Reconciliations: Perform regular reconciliations of billings, cash collections, AR subledger balances, and assigned General Ledger (GL) accounts.

Cross-Functional Dispute Resolution: Partner with Commercial, Key Account Management, and Warehouse Operations teams to investigate and resolve billing discrepancies and service charge adjustments.

Credit & Collections Management: Lead proactive collection activities, monitor AR aging buckets (Current, 30, 60, 90+ days), and systematically follow up on overdue client accounts.

Stakeholder & Client Relations: Communicate professionally with corporate client finance teams to resolve billing, payment, and remittance inquiries while preserving strong commercial partnerships.

Cash Application & Clearing: Investigate and clear unapplied customer payments, withholding tax certificates (BIR Form 2307 / CWT), and outstanding bank reconciling items.

Performance Reporting: Analyze AR performance metrics (including DSO and collection efficiency), identify credit risks, and prepare periodic collection reports for finance management.

Month-End & Audit Support: Drive month-end and year-end closing routines for AR, revenue schedules, and related balance sheet accounts in compliance with audit standards.

Continuous Process Optimization: Propose and execute process improvements to automate manual billing workflows, minimize invoicing errors, and accelerate cash inflow.

Candidate Qualifications

Education: Bachelor’s degree in Accountancy, Finance, Management Accounting, or a related business field (CPA is an advantage).

Experience: 3 to 5 years of solid experience in Billing, Accounts Receivable, Collections, or General Accounting, preferably within e-commerce, 3PL logistics, tech, and service-oriented sectors.

Technical Mastery: Proven track record in handling end-to-end billing cycles, collections management, and subledger-to-GL reconciliations.

Accounting Principles: Sound understanding of accounting standards, revenue recognition principles, and Philippine tax withholding processes (e.g., CWT / 2307).

Systems & Tools: Proficient in advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS) and hands-on familiarity with modern ERP/accounting platforms (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics).

Core Competencies: Strong analytical rigor, dispute resolution skills, and high attention to detail.

Communication & Collaboration: Excellent written and oral communication skills with the confidence to navigate client negotiations and cross-departmental coordination.

Work Style: Highly organized, proactive problem solver capable of managing high-volume transactions independently in a fast-paced environment.

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About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.