Studio Operations Lead - 24x7 Creative Delivery

Lewis Personnel Management; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Lewis Personnel Management is seeking an experienced Studio Manager to lead our client’s Manila design studio from Makati. You will oversee day-to-day operations, client delivery, staffing, capacity planning, and quality control, driving a strategic transition to 24x5 and 24x7 coverage while scaling a multi-layered creative team.

Your role includes leading operations, optimizing costs, and building executive-level client relationships, with a focus on continuous improvement and AI-enabled

Qualifications

• 10–15+ years in creative studio operations or related fields.
• Proven track record leading large multi-layered design teams and delivering against SLAs.
• Strong financial acumen including P&L and budgeting.
• Experience designing or managing extended-hours, multi-shift operations, including 24x7.
• Familiarity with Adobe Creative Cloud, UI/UX, motion graphics and AI-enabled workflows.
• Ability to work full-time, on-site in the Makati office.

Responsibilities

• Lead daily operations and ensure delivery meets SLAs, turnaround times, and quality standards.
• Optimize staffing and capacity, manage costs, and improve gross margin.
• Design and implement 24x5/24x7 coverage and scalable workflows.
• Serve as senior escalation point for key client accounts and reviews with executives.
• Mentor and develop managers, team leaders, and production staff; oversee hiring and performance management.
• Drive continuous improvement and AI-enabled tooling adoption in the studio.

Skills

Studio operations leadership

P&L management

Shift scheduling

Operational governance

Client relationship management

Staffing & development

AI-enabled workflows

Tools

Adobe Creative Cloud

UI/UX basics

Motion graphics tooling

Job description

Lewis Personnel Management is seeking an experienced Studio Manager to lead our client’s Manila design studio from Makati. You will oversee day-to-day operations, client delivery, staffing, capacity planning, and quality control, driving a strategic transition to 24x5 and 24x7 coverage while scaling a multi-layered creative team.

Your role includes leading operations, optimizing costs, and building executive-level client relationships, with a focus on continuous improvement and AI-enabled