Strategy & Operations Effectiveness Manager

Hammerjack Pty Ltd

Philippines

Hybrid

PHP 1,100,000 - 1,800,000

Full time

2 days ago

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Benefits offered by this job

Hybrid work setup

IT equipment provided

HMO for you and up to 4 dependents

Life and accident insurance

Job summary

Hammerjack Pty Ltd is seeking an experienced Strategy & Operations Effectiveness Manager to lead the operations improvement and strategy for Editorial Operations in alignment with business priorities. You will translate strategic objectives into prioritized roadmaps, pursue automation, BPM, and Agile initiatives, and partner with cross-functional teams.

Your responsibilities include governance, performance measurement, resource planning, and building continuous-improvement capabilities

Qualifications

Bachelor's Degree holder
3-5 years of leadership experience
Experience in managing projects
Strong analytical, organizational and communication skills
Ability to multitask in a fast-paced environment
Willingness to learn and lead
Lean Six Sigma certification a plus
Experience with AI tools to support workflows is a plus

Responsibilities

Lead development and review of the operations effectiveness strategy
Assess performance, needs, technologies, risks and opportunities
Translate priorities into roadmaps, business cases and plans
Drive process improvement, automation, BPM, Agile initiatives
Establish governance, reporting, and stakeholder communication
Prioritize and allocate resources across initiatives
Monitor results and adjust strategy and roadmap
Mentor teams in continuous improvement projects

Skills

Leadership

Project management

Analytical skills

Communication

Adaptability

Team player

Editorial operations

Lean Six Sigma

Education

Bachelor's degree

Tools

Tableau

Microsoft Office

Job description

Job Summary:

The Strategy & Operations Effectiveness Manager is responsible for supporting the formulation and leading the execution of the operations effectiveness and strategy for Editorial Operations, in alignment with REPH, LexisNexis, and broader business priorities. The role translates strategic objectives into a prioritized portfolio of process improvement, globalization, automation, technology, Agile, and capability-building initiatives.

Working with SMEs, managers, leads, supervisors, Operations Leaders, and cross-functional partners, the Manager will:

Support the development and periodic review of the annual and multi-year operations effectiveness strategy.
Assess operational performance, stakeholder needs, emerging technologies, risks, and improvement opportunities to inform strategic priorities.
Translate strategic priorities into actionable roadmaps, business cases, implementation plans, performance measures, and resource requirements.
Lead the execution of process review, streamlining, harmonization, globalization, automation, BPM, Agile, and other transformation initiatives.
Establish appropriate governance, reporting, risk management, and stakeholder communication mechanisms for the initiative portfolio.
Facilitate prioritization and resource-allocation decisions across competing operational initiatives.
Ensure ACT report analysis and action-planning requirements are completed by editorial teams and incorporated into improvement priorities.
Monitor strategic and operational performance, track benefits after deployment, and recommend adjustments to the strategy and roadmap.
Build continuous-improvement and strategic-execution capabilities across the organization.

Job Accountabilities:

Lead and facilitate innovation and process improvement through consultation with colleagues, answering questions, and encouraging team discussion
Propose and present improvement projects using historical data backed-up with sizing and potential savings
Lead a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a project)
Assist in defining and monitoring project status related to key project goals
Facilitate or attend meetings with Project Team to ensure all issues are reviewed, documented and assessed to minimize impacts and risks related to project timelines
Work closely with the appropriate Engineering or Technology resource on the status of projects or initiatives
Work with Operations Leaders to create communications plan for changes and improvements directly affecting REPH operations
Monitor and report results after deployment of initiatives or projects
Routinely review processes or workflows for streamlining and improvementl>
Mentor or assist team members leading Continuous Improvement projects (RIE, JDI, YB/GB, automation)
Address new, broad or recurring issues and provide detailed root cause analysis and action plans with follow through
Recognize and address knowledge gaps and opportunities to build competence within the team and department
Suggest enhancements on reports generation and presentation of data using Tableau or Microsoft Office tools
Work with Operations leaders in monitoring team production and priority with focus on appropriate resource allocation

Job Qualifications:

Bachelor's Degree holder
Must have 3 -5 years of relevant and leadership experience.
Experience in managing projects.
Strong analytical, organizational, written/oral communication skills and attention to detail.
Multitasking capabilities and flexibility to adjust to a fast-paced, deadline-driven work environment.
Ability to adapt to and accept change.
An outgoing team player who is willing to be challenged on a regular basis and has a demonstrated desire, willingness and ability to learn and to lead.
Experience with editorial content operations preferred, but not required.
Lean Six Sigma Certification is a plus
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Why join us