Strategy & Operations Effectiveness Manager

RELX INC; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

RELX INC in Manila seeks an Editorial Operations Effectiveness Manager to lead the strategy and execution of operations improvements across Editorial Operations, aligning with REPH, LexisNexis, and broader business priorities.

The role translates strategic objectives into actionable roadmaps, oversees globalization, automation, and Agile initiatives, and builds capability across the organization. Collaboration with SMEs, managers, and cross-functional partners is essential.

Qualifications

• Bachelor's degree required with at least 3-5 years in editorial operations or LexisNexis platforms
• Green Belt or Black Belt certification is preferred
• Agile Associate Certification is preferred
• Experience managing projects and cross-functional teams
• Strong analytical, organizational, and communication skills
• Ability to adapt to a fast-paced, deadline-driven environment
• Willingness to learn and lead initiatives through continuous improvement
• Proficiency with Tableau or data visualization tools recommended

Responsibilities

• Lead the development and review of the annual and multi-year operations effectiveness strategy
• Assess performance, risks, and improvement opportunities to inform priorities
• Translate priorities into roadmaps, business cases, and resource plans
• Drive process review, automation, globalization, and BPM initiatives
• Establish governance, reporting, and stakeholder communication mechanisms
• Facilitate prioritization and resource allocation across initiatives
• Ensure ACT report analysis and action-planning are incorporated into priorities
• Monitor performance and recommend strategy adjustments
• Mentor teams in continuous improvement projects

Skills

Analytical

Project management

Leadership

Communication

Multitasking

Education

Bachelor's Degree

Agile Associate Certified

CAPE Automation Certified

Green Belt or Black Belt Certified

Tools

Tableau

Microsoft Office

Enterprise AI tools

Job description

PHL-RE Shared Services-Manila

PHL-RE Shared Services-Iloilo

Full time

R117338

The Editorial Operations Effectiveness Manager is responsible for supporting the formulation and leading the execution of the operations effectiveness and strategy for Editorial Operations, in alignment with REPH, LexisNexis, and broader business priorities. The role translates strategic objectives into a prioritized portfolio of process improvement, globalization, automation, technology, Agile, and capability-building initiatives.

Working with SMEs, managers, leads, supervisors, Operations Leaders, and cross-functional partners, the Manager will:

• Support the development and periodic review of the annual and multi-year operations effectiveness strategy.

• Assess operational performance, stakeholder needs, emerging technologies, risks, and improvement opportunities to inform strategic priorities.

• Translate strategic priorities into actionable roadmaps, business cases, implementation plans, performance measures, and resource requirements.

• Lead the execution of process review, streamlining, harmonization, globalization, automation, BPM, Agile, and other transformation initiatives.

• Establish appropriate governance, reporting, risk management, and stakeholder communication mechanisms for the initiative portfolio.

• Facilitate prioritization and resource-allocation decisions across competing operational initiatives.

• Ensure ACT report analysis and action-planning requirements are completed by editorial teams and incorporated into improvement priorities.

• Monitor strategic and operational performance, track benefits after deployment, and recommend adjustments to the strategy and roadmap.

• Build continuous-improvement and strategic-execution capabilities across the organization.

Accountabilities:

• Lead and facilitate innovation and process improvement through consultation with colleagues, answering questions, and encouraging team discussion

• Propose and present improvement projects using historical data backed-up with sizing and potential savings

• Lead a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a project)

• Assist in defining and monitoring project status related to key project goals

• Facilitate or attend meetings with Project Team to ensure all issues are reviewed, documented and assessed to minimize impacts and risks related to project timelines

• Work closely with the appropriate Engineering or Technology resource on the status of projects or initiatives

• Work with Operations Leaders to create communications plan for changes and improvements directly affecting REPH operations

• Monitor and report results after deployment of initiatives or projects

• Routinely review processes or workflows for streamlining and improvement

• Mentor or assist team members leading Continuous Improvement projects (RIE, JDI, YB/GB, automation)

• Address new, broad or recurring issues and provide detailed root cause analysis and action plans with follow through

• Recognize and address knowledge gaps and opportunities to build competence within the team and department

• Suggest enhancements on reports generation and presentation of data using Tableau or Microsoft Office tools

• Work with Operations leaders in monitoring team production and priority with focus on appropriate resource allocation

Qualifications:

• Bachelor's Degree holder

• Green Belt or Black Belt Certified.

• Agile Associate Certified.

• CAPE Automation Certified.

• 3 -5 years minimum experience with LexisNexis platforms or equivalent. Experience with editorial content operations preferred, but not required.

• Experience in managing projects.

• Strong analytical, organizational, written/oral communication skills and attention to detail.

• Multitasking capabilities and flexibility to adjust to a fast-paced, deadline-driven work environment.

• Ability to adapt to and accept change.

• An outgoing team player who is willing to be challenged on a regular basis and has a demonstrated desire, willingness and ability to learn and to lead.

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.