Strategic Sales BPO Team Lead – Onsite Taguig

transcosmos Asia Philippines, Inc.; Taguig; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Life Insurance

HMO

Job Training

Various Leaves (e.g., Birthday, Maternity)

Job summary

A leading BPO firm in Taguig is seeking a Team Lead with at least 2 years of experience in the industry. The candidate must have a bachelor's degree and a background in inbound, outbound, and non-voice services. Responsibilities include planning operational activities, delegating tasks, and evaluating team performance. The role emphasizes leadership and effective communication skills. This full-time position is onsite, with the potential for growth and professional development.

Qualifications

• At least 2 years of Team Lead experience in BPO industry.
• Has background in Inbound, Outbound, and Non-Voice services.
• Adept in CSR, Upselling, and Hard Selling.

Responsibilities

• Plan daily and weekly operational activities.
• Delegate work and monitor department functions.
• Evaluate staff performance and coach team.

Skills

Team Leadership

Sales Experience

Communication Skills

Education

Bachelor’s or Associate Degree

Job description

A leading BPO firm in Taguig is seeking a Team Lead with at least 2 years of experience in the industry. The candidate must have a bachelor's degree and a background in inbound, outbound, and non-voice services. Responsibilities include planning operational activities, delegating tasks, and evaluating team performance. The role emphasizes leadership and effective communication skills. This full-time position is onsite, with the potential for growth and professional development.