Strategic Risk & Compliance Leader

Concentrix; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Concentrix is seeking a Risk & Compliance Officer to support the organization's compliance, risk management, governance, and audit activities. You will ensure adherence to client requirements, company policies, regulatory obligations, and internal controls.

In this role, you will proactively identify operational risks, monitor compliance performance, conduct audits, investigations, and drive corrective actions in partnership with Operations Leaders to strengthen risk mitigation.

Qualifications

• The role requires strong knowledge of regulatory requirements and internal controls.
• Experience with audits, risk assessments, and incident investigations is preferred.

Responsibilities

• Conduct regular compliance audits and monitoring across programs.
• Ensure adherence to client requirements, company policies, and applicable regulations.
• Track findings, corrective actions, and SLA-based closures.
• Identify, assess, and document operational, information security, and business risks.
• Develop risk dashboards, KRIs, and governance materials.
• Coordinate with Operations, IT, Security, and HR teams to mitigate gaps.
• Provide training to promote compliance awareness and best practices.

Job description

Concentrix is seeking a Risk & Compliance Officer to support the organization's compliance, risk management, governance, and audit activities. You will ensure adherence to client requirements, company policies, regulatory obligations, and internal controls.

In this role, you will proactively identify operational risks, monitor compliance performance, conduct audits, investigations, and drive corrective actions in partnership with Operations Leaders to strengthen risk mitigation.