Strategic Knowledge Architect for Global Trust & Safety

Jobgether; España; On-site; PHP 3,498,950 - 4,898,530; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive healthcare coverage

Flexible working arrangements

Mental health and wellness support programs

Inclusive and collaborative global culture

Job summary

Jobgether is looking for a Senior Specialist in Knowledge Management based in Spain. This role is crucial in capturing and structuring knowledge across the Trust and Safety organization, ensuring that information is accurate and accessible.

Your responsibilities include auditing the knowledge ecosystem, defining documentation standards, and maintaining information architecture. The position requires strong communication skills and the ability to manage effectively in a globally distributed environment.

Benefits include competitive compensation, comprehensive healthcare, and flexible working arrangements, emphasizing professional growth and wellness.

Qualifications

• 3–5 years of experience in knowledge management or related field.
• Experience in Trust and Safety or content moderation environments.
• Strong capability to work with ambiguity and incomplete information.
• Ability to operate independently in a distributed, global environment.

Responsibilities

• Audit and map the existing knowledge ecosystem.
• Design and maintain the information architecture.
• Define documentation standards and quality criteria.
• Partner with training and operational leaders.

Skills

Knowledge management

Content strategy

Program management

Cross-functional communication

Analytical mindset

Job description

Jobgether is looking for a Senior Specialist in Knowledge Management based in Spain. This role is crucial in capturing and structuring knowledge across the Trust and Safety organization, ensuring that information is accurate and accessible.

Your responsibilities include auditing the knowledge ecosystem, defining documentation standards, and maintaining information architecture. The position requires strong communication skills and the ability to manage effectively in a globally distributed environment.

Benefits include competitive compensation, comprehensive healthcare, and flexible working arrangements, emphasizing professional growth and wellness.