Strategic Key Account Manager

Zuellig Pharma; San Fernando; Sur place; PHP 400 000 - 700 000; Plein temps

Résumé du poste

Zuellig Pharma is seeking a Key Account Specialist to strengthen relationships with key channel accounts and drive order fulfilment, inventory management, and business development support. You will serve as the primary liaison between customers, clients, and internal stakeholders to drive service excellence and growth.

The role requires 1–2 years in key account management or related customer-facing roles, with strong communication and analytical skills, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree in Business, Management, Marketing, or related field.
• 1-2 years of experience in Key Account Management or similar customer-facing role.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office applications.

Responsabilités

• Build and maintain partnerships with key channel accounts by understanding customer needs and providing timely solutions.
• Monitor end-to-end order processing, including purchase order management, stock availability, and delivery lead times.
• Serve as the liaison between clients, customers, and internal teams for pricing updates, promotions, and product launches.
• Oversee returns management, credit memos, and reconciliations to resolve issues.
• Analyze customer inventory levels and market trends to optimize stock levels and assortments.
• Generate sales analyses and market intelligence to support decision-making and growth strategies.
• Support forecast accuracy and demand planning with sales operations teams.
• Conduct regular account reviews and coordinate activities to achieve KPIs.
• Collaborate with cross-functional teams to resolve issues and improve customer experience.

Connaissances

Key Account Management

Account Development

Sales Operations

Stakeholder Management

Communication

MS Office

Customer-facing

Formation

Bachelor's degree in Business or related field

Outils

MS Excel

MS Word

MS PowerPoint

Description du poste

Zuellig Pharma is seeking a Key Account Specialist to strengthen relationships with key channel accounts and drive order fulfilment, inventory management, and business development support. You will serve as the primary liaison between customers, clients, and internal stakeholders to drive service excellence and growth.

The role requires 1–2 years in key account management or related customer-facing roles, with strong communication and analytical skills, and proficiency in Microsoft Office.