Strategic Digital Commerce Transformation Lead

Accenture

Taguig

On-site

PHP 1,000,000 - 2,400,000

Full time

5 days ago

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Benefits offered by this job

Transformative projects

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Job summary

Accenture Strategy & Consulting in the Philippines is seeking Commerce consultants in a role focused on shaping and delivering B2B, B2C, and B2B2C transformations using SAP Commerce Cloud (Hybris) and SFCC. You will partner with clients to translate business strategy into executable roadmaps, collaborate with cross-functional teams, and drive value through transformed platforms across industries.

Roles cover leading and contributing to fit-gap assessments, capability mapping, and requirements

Qualifications

4+ years of experience in commerce consulting, digital commerce, business transformation, product ownership, business analysis, or platform-functional delivery.
Hands-on experience in at least one B2B, B2C, or B2B2C commerce initiative.
Functional experience with SAP Commerce Cloud (Hybris) and/or Salesforce Commerce Cloud (SFCC).
Ability to analyze business processes, define requirements, create user stories, and support solution validation.
Strong problem-solving, stakeholder engagement, presentation, and written communication skills.
Comfort working across business and technology teams in fast-paced and evolving environments.

Responsibilities

Define commerce strategies, transformation roadmaps, target operating models, and measurable business outcomes across B2B, B2C, and B2B2C channels.
Assess current journeys, processes, platform capabilities, and pain points to identify improvement opportunities.
Apply industry practices across sectors such as retail, consumer goods, high tech, and other commerce-intensive industries.
Translate business priorities into actionable capabilities, requirements, and phased implementation plans.
Design connected commerce journeys covering discovery, catalog, pricing, promotions, quoting, ordering, checkout, payment, fulfillment, returns, and post-purchase service.
Address B2B requirements such as account hierarchies, buyer roles, contract pricing, negotiated catalogs, approval workflows, bulk ordering, and assisted sales.
Address B2C requirements such as personalized storefront experiences, promotions, loyalty, customer accounts, omnichannel fulfillment, and service integration.
Shape B2B2C models that connect brands, distributors, dealers, franchisees, marketplaces, and end customers while clarifying channel roles, data ownership, and experience standards.
Help clients balance customer experience, revenue growth, cost-to-serve, channel adoption, and operational feasibility.
Lead or support fit-gap assessments, capability mapping, requirements definition, process design, backlog creation, and solution validation.
Convert business needs into clear process flows, epics, user stories, acceptance criteria, and functional specifications that delivery teams can use.
Partner with architecture, engineering, integration, data, UX, testing, security, and operations teams to align business outcomes with feasible solutions.
Plan and facilitate demonstrations, design workshops, playback sessions, user acceptance testing, deployment readiness, and change adoption activities.