Strategic Data Operations & Intelligence Lead

Dedale Intelligence; Cebu City; On-site; PHP 3,652,000 - 6,086,000; Full time

Job summary

Dedale Intelligence, Cebu, is seeking a Data Operations & Intelligence Lead to shape and scale our growing Data Operations function. You will align data priorities with business goals, ensure data quality, and build scalable operating structures for rapid growth.

You will work closely with the Data Operations Manager to manage day-to-day production, workload, and performance, driving continuous improvement and cross-functional collaboration across Data, Research, and Product teams.

Qualifications

• 10+ years of experience in strategic operations, business operations, data operations, research, market intelligence, consulting, or a similar environment.
• Experience improving and scaling complex operational teams or functions, including process optimization, organizational design, capacity planning, and performance management.
• Strong ability to diagnose operational problems, identify root causes, and design and implement practical solutions.
• Experience using KPIs and data to drive operational decisions, with hands-on fluency in relevant tools (e.g., SQL, Excel/Sheets, BI/reporting platforms).
• Experience implementing AI, automation, or other technology-enabled tools to streamline operational workflows.
• Strong project management skills and a track record of effective cross-functional collaboration.
• Excellent communication and stakeholder management skills, including with senior leadership.
• Fluent in English; comfortable working in a fast-paced, international environment.

Responsibilities

• Define Data Operations priorities aligned with Dedale's business goals, and translate them into a clear data roadmap.
• Set and continuously improve quality standards (accuracy, completeness, consistency, recency), and build rubrics for consistent application.
• Assess team structures and operating models for future growth, anticipate capacity and capability needs, and support decisions on hiring, structure, and resourcing.
• Establish operating rhythms and dashboards to track productivity, quality, capacity, and turnaround time, turning metrics into actions.
• Lead initiatives to simplify, standardize, and automate workflows, apply AI to reduce repetitive work, and measure impact.
• Partner with Data Engineering, Research, and Product to align priorities, acting as a bridge between strategy and execution.

Skills

SQL

Excel/Sheets

BI Tools

AI/Automation

Data operations

Stakeholder management

Cross-functional collaboration

Project management

Tools

BI Reporting Platforms

Automation Tools

Data Visualization Tools

Job description

Dedale Intelligence, Cebu, is seeking a Data Operations & Intelligence Lead to shape and scale our growing Data Operations function. You will align data priorities with business goals, ensure data quality, and build scalable operating structures for rapid growth.

You will work closely with the Data Operations Manager to manage day-to-day production, workload, and performance, driving continuous improvement and cross-functional collaboration across Data, Research, and Product teams.