Strategic Customer Planner for Retail Inventory & Analytics

the LEGO Group; Mexico; Hybrid; Confidential; Full time

Job summary

The LEGO Group in Mexico City is looking for a Customer Planner to ensure the right products reach the right customers at the right time. You will drive joint customer planning with department stores, manage inventory, and perform business analysis to optimize supply and sales.

You will analyze demand, forecast trends, track KPIs such as inventory turnover and service levels, and collaborate across teams to streamline operations in a hybrid work setup.

Qualifications

• Solid experience in demand planning or inventory management.
• Strong analytical skills: proficiency in data analysis and forecasting.
• Knowledge of digital tools like SAP, Tableau, Power BI, Microsoft Excel.
• Excellent communication skills: ability to build relationships and collaborate effectively.

Responsibilities

• Joint customer planning, inventory management and business analysis for department stores.
• Joint planning with account managers and customers to develop yearly customer plans and account objectives consisting of sales targets, product launches and promotional estimates.
• Tailored demand forecasting: Analyze specific sales data and trends to predict demand, ensuring products are available when and where needed.
• Track KPIs related to sales performance, inventory turnover and customer satisfaction.
• Implement strategies to streamline operations within department stores, improving efficiency.

Skills

Demand planning

Inventory management

Analytical skills

Communication skills

Education

Bachelor's degree in business-related field

Tools

SAP

Tableau

Power BI

Microsoft Excel

Job description

The LEGO Group in Mexico City is looking for a Customer Planner to ensure the right products reach the right customers at the right time. You will drive joint customer planning with department stores, manage inventory, and perform business analysis to optimize supply and sales.

You will analyze demand, forecast trends, track KPIs such as inventory turnover and service levels, and collaborate across teams to streamline operations in a hybrid work setup.