Strategic Collections Analyst (AR & Billing)

Mitratech; Mexico; On-site; PHP 1,058,949 - 1,623,721; Full time

Job summary

Mitratech is seeking a competent Collection Analyst to manage client contact and collect outstanding payments. The role emphasizes professionalism, strong communication, and teamwork to resolve billing issues and improve cash flow.

Responsibilities include monitoring accounts, contacting clients, investigating delinquencies, and reporting on collections metrics. Fluency in English and experience with Salesforce Billing and NetSuite are preferred.

Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• Proven experience as a Collections Analyst.
• Very strong attention to detail and high accuracy in collections and billing processes.
• Excellent communication and interpersonal skills, including fluency in written and spoken English.
• Proficient in Salesforce Billing, NetSuite, and Microsoft Office.
• Knowledge of accounting principles, collection, and billing regulations.
• Problem-solving skills and comfort with targets.

Responsibilities

• Monitor customer accounts to identify outstanding invoices.
• Contact clients early to encourage timely payments.
• Investigate historical data for outstanding invoices with billing team.
• Resolve billing and payment inquiries and maintain records.
• Analyze aging reports and work to meet monthly targets.
• Report on accounts receivable status weekly.
• Collaborate with billing to track transactions and support requirements.
• Participate in process improvements to enhance collections efficiencies.

Skills

Excellent communication

Interpersonal skills

Problem solving

Target driven

Attention to detail

Education

Bachelor's degree in finance or accounting

3 years in collections or accounting

Tools

Salesforce Billing

NetSuite

Microsoft Office

Job description

Mitratech is seeking a competent Collection Analyst to manage client contact and collect outstanding payments. The role emphasizes professionalism, strong communication, and teamwork to resolve billing issues and improve cash flow.

Responsibilities include monitoring accounts, contacting clients, investigating delinquencies, and reporting on collections metrics. Fluency in English and experience with Salesforce Billing and NetSuite are preferred.