Strategic Banking Risk & Controls Manager

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 1,500,000 - 2,600,000; Full time

Job summary

JPMorgan Chase & Co. in Manila is seeking a Control Manager to strengthen risk identification, assessment, and control execution across key processes. You will translate data into actions to reduce operational risk and drive improvement across the control environment.

The role requires partnering with leaders, delivering clear recommendations to management, and applying governance and reporting discipline to strengthen processes across Global Banking.

Qualifications

• 3 years of experience in control management, operational risk, compliance, audit, or a related risk function.
• Experience identifying, assessing, and documenting compliance and operational risks and controls.
• Experience assessing risk events, including recordability decisions, root-cause analysis, and corrective action validation.
• Demonstrated ability to analyze data, identify patterns, and translate findings into clear recommendations.
• Experience partnering with stakeholders to drive alignment, manage issues, and resolve conflicts constructively.
• Experience creating and delivering presentations or written materials for management audiences.
• Proficiency in process improvement methods and basic project management practices.
• Preferred: AI/ML concepts to support risk management use cases.
• Preferred: automation to improve control execution and reporting efficiency.

Responsibilities

• Support the fraud risk program by applying knowledge of fraud risk, cybersecurity concepts, investigations, and customer due diligence and anti-money laundering controls
• Assess operational risk events by determining recordability, performing root-cause analysis, completing detailed reviews, and validating corrective actions and next steps
• Monitor and assess the compliance and operational risk and control environment using data and technology literacy to identify trends, gaps, and opportunities
• Partner with stakeholders to promote early risk identification and timely escalation of emerging issues
• Prepare and present clear findings, insights, and recommendations to management and relevant stakeholders
• Drive continuous improvement by recommending practical control enhancements and supporting implementation planning
• Maintain accurate documentation of assessments, decisions, actions, and outcomes to support governance and reporting needs

Skills

Risk management

Operational risk

Compliance

Audit

Data analysis

Stakeholder mgmt

Presentations

Process improvement

Project management

Job description

JPMorgan Chase & Co. in Manila is seeking a Control Manager to strengthen risk identification, assessment, and control execution across key processes. You will translate data into actions to reduce operational risk and drive improvement across the control environment.

The role requires partnering with leaders, delivering clear recommendations to management, and applying governance and reporting discipline to strengthen processes across Global Banking.