Operational Risk & Controls Manager

Fairygodboss; Philippines; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

JPMorganChase, a global leader in financial services, seeks a Control Manager within Global Banking to strengthen risk identification and control practices. You will work with leaders to assess compliance and operational risks, evaluate events, and track corrective actions to completion.

Your role focuses on translating data into actionable improvements, driving early risk detection, and presenting clear findings to management for effective governance.

Qualifications

• 3 years of experience in control management, operational risk, compliance, audit, or a related risk function.
• Experience identifying, assessing, and documenting compliance and operational risks and controls.
• Experience assessing risk events, including recordability decisions, root-cause analysis, and corrective action validation.
• Demonstrated ability to analyze data, identify patterns, and translate findings into clear recommendations.
• Experience partnering with stakeholders to drive alignment, manage issues, and resolve conflicts constructively.
• Experience creating and delivering presentations or written materials for management audiences.
• Proficiency in process improvement methods and basic project management practices.

Responsibilities

• Support the fraud risk program by applying knowledge of fraud risk, cybersecurity concepts, investigations, and customer due diligence and anti-money laundering controls
• Assess operational risk events by determining recordability, performing root-cause analysis, completing detailed reviews, and validating corrective actions and next steps
• Monitor and assess the compliance and operational risk and control environment using data and technology literacy to identify trends, gaps, and opportunities
• Partner with stakeholders to promote early risk identification and timely escalation of emerging issues
• Prepare and present clear findings, insights, and recommendations to management and relevant stakeholders
• Drive continuous improvement by recommending practical control enhancements and supporting implementation planning
• Maintain accurate documentation of assessments, decisions, actions, and outcomes to support governance and reporting needs

Skills

years of experience

risk identification

root-cause analysis

data analysis

stakeholder collaboration

presentations to management

process improvement

Job description

JPMorganChase, a global leader in financial services, seeks a Control Manager within Global Banking to strengthen risk identification and control practices. You will work with leaders to assess compliance and operational risks, evaluate events, and track corrective actions to completion.

Your role focuses on translating data into actionable improvements, driving early risk detection, and presenting clear findings to management for effective governance.