Strategic Account Manager, Mom and Babies Category (Philippines E-Commerce)

ByteDance; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ByteDance in Taguig is seeking a Strategic Account Manager for the Mom & Baby category in the Philippines. You will build and grow partnerships with leading brands and merchants, shaping the category strategy and driving joint business plans across assortment, pricing, promotions, and campaigns.

You will collaborate with cross-functional teams on content, LIVE, affiliate, and other commerce initiatives to strengthen brands’ digital presence and drive category growth.

Qualifications

• Bachelor's degree or above in a relevant field.
• 3+ years of experience in e-commerce, key account management, brand management, sales, or commercial strategy.
• Proven experience managing relationships with brands, distributors, retailers, or strategic merchants.
• Strong commercial acumen and ability to translate data into actionable recommendations.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Own Strategic Brand Partnerships with Mom & Baby brands, distributors, retailers, and strategic merchants.
• Drive Joint Business Plans (JBPs) aligning partners' priorities with category opportunities.
• Accelerate growth via assortment, pricing, promotions, content, and other commerce solutions.
• Shape category growth by analyzing performance, trends, and gaps.
• Lead negotiations for strong assortment, pricing, promotions, and investments.
• Collaborate with internal teams to develop engaging consumer journeys and campaigns.
• Monitor portfolio performance and recommend actions to improve GMV and conversion.

Skills

Communication

Negotiation

Stakeholder management

Analytical skills

Brand management

Excel

PowerPoint

Education

Bachelor's degree or above

3+ years in e‑commerce or related roles

Tools

Excel

PowerPoint

Job description

Strategic Account Manager, Mom and Babies Category (Philippines E-Commerce)

Location:

Taguig

Team:

Commerce ops

Employment Type:

Regular

Job Code:

A83221A

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Responsibilities

About the teamByteDance E-commerce is building a new generation of digital commerce by bringing together brands, merchants, creators, content, and consumers in an integrated commerce ecosystem.The Mom & Baby team is building a trusted and engaging shopping destination for parents and families in the Philippines. The category spans a wide range of products, from baby care and diapers to feeding, nutrition, maternity, baby gear, and everyday parenting essentials.We work with leading brands, distributors, specialist retailers, and emerging businesses to build a strong product assortment and create new ways for parents to discover, evaluate, and purchase products online.About the roleAs a Strategic Account Manager, you will be responsible for building and growing partnerships with key brands and merchants within the Mom & Baby category.You will act as a business growth partner to your portfolio, understanding each partner's commercial priorities, identifying opportunities for growth, and developing joint strategies that translate into measurable business impact.This role goes beyond traditional account management. You will work across assortment, commercial planning, campaigns, content, creators, affiliate, LIVE, and other commerce solutions to help brands and merchants build their digital business.You will also play an important role in shaping the category itself, identifying assortment gaps, emerging consumer needs, and new business opportunities while working with internal teams to turn these insights into scalable initiatives.

• Own Strategic Brand Partnerships: Build and maintain trusted relationships with leading Mom & Baby brands, distributors, retailers, and strategic merchants, understanding their business priorities and long‑term growth ambitions.
• Drive Joint Business Planning: Develop and execute Joint Business Plans (JBPs) with key partners, aligning their commercial priorities with category opportunities across assortment, campaigns, pricing, promotions, and consumer engagement.
• Accelerate Brand & Merchant Growth: Identify opportunities to grow partner businesses through assortment expansion, pricing and promotional strategies, content, LIVE, creators, affiliate, and other commerce solutions.
• Shape Category Growth: Analyze category performance, consumer trends, assortment gaps, and competitive dynamics to identify new growth opportunities and translate them into actionable commercial strategies.
• Lead Commercial Opportunities: Negotiate commercial plans and secure strong assortment, pricing, promotional participation, and strategic investments from key partners around major shopping moments and category priorities.
• Build the Consumer Journey: Work with brands and internal teams to develop engaging ways for parents to discover and understand products, leveraging content, creators, LIVE, and other digital commerce touchpoints.
• Drive Business Performance: Monitor portfolio performance and use data to identify gaps, evaluate initiatives, and develop recommendations that improve GMV, conversion, assortment quality, and overall category performance.
• Influence Cross-Functional Execution: Partner closely with Category, Campaign, Creator, Affiliate, Ads, Operations, and Product teams to bring strategic initiatives from planning through execution.

Qualifications

• Minimum Qualifications- Bachelor's degree or above, with 3+ years of experience in e-commerce, key account management, brand management, business development, sales, or commercial strategy.
• Minimum Qualifications- Proven experience managing relationships with brands, distributors, retailers, or strategic merchants, with a track record of delivering commercial growth.
• Minimum Qualifications- Strong commercial acumen and analytical skills, with the ability to identify business opportunities, develop growth strategies, and translate data into actionable recommendations.
• Minimum Qualifications- Excellent communication, negotiation, and stakeholder management skills, with the ability to influence both external partners and cross‑functional internal teams.
• Preferred Qualifications- Experience in Mom & Baby, FMCG, consumer goods, retail, baby care, nutrition, maternity, or related categories.
• Preferred Qualifications- Experience working with major brands, distributors, or specialist retailers within the Philippine Mom & Baby ecosystem.
• Preferred Qualifications- Experience in e-commerce, marketplace, digital commerce, digital marketing, content commerce, or social commerce.
• Preferred Qualifications- Proven experience developing Joint Business Plans, strategic partnerships, commercial proposals, or integrated growth plans.
• Preferred Qualifications- Strong understanding of digital commerce growth levers, including content, LIVE, creators, affiliate, campaigns, advertising, assortment, and promotions.
• Preferred Qualifications- Strong Excel and PowerPoint skills, with the ability to build data‑driven business cases and compelling commercial presentations.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.