Category Account Manager, Lifestyle (Philippines E-Commerce)

ByteDance; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

ByteDance seeks a Category Account Manager, Lifestyle for the Philippines market, based in Taguig. You will manage strategic seller relationships, drive account growth, and own business performance within the Lifestyle category of the Philippines e-commerce ecosystem.

You will collaborate with cross-functional teams to unlock growth through campaigns, content, LIVE commerce, and innovative commerce models, building Joint Business Plans and exploring scalable opportunities.

Qualifications

• Bachelor's degree or above; 3+ years in account management or related roles.
• Proven experience managing brands, distributors, retailers, or sellers.
• Strong commercial acumen to translate opportunities into plans.
• Excellent communication and relationship-building with external partners.
• Analytical skills to identify performance gaps using business data.
• Ability to own and drive multiple accounts from planning to execution.

Responsibilities

• Manage strategic seller and brand relationships with key partners.
• Develop account growth plans and JBPs identifying opportunities across assortment, pricing, promotions, campaigns, content, LIVE, creators, and affiliate.
• Monitor GMV and operating metrics; identify gaps and implement improvement plans.
• Identify category opportunities by analyzing consumer trends and merchant dynamics.
• Collaborate with sellers to maximize participation in campaigns and promotional programs.
• Partner with creators, agencies, and internal teams to grow content supply and affiliate commerce.
• Develop new business opportunities like Live Auction and B2B models.
• Improve seller performance by addressing operational and commercial challenges.
• Work with cross-functional teams to solve merchant challenges and unlock growth.
• Contribute insights for category planning and investment decisions.

Skills

Relationship mgmt

Negotiation

Analytical thinking

Strategic planning

Communication

Ownership

Tools

Excel

PowerPoint

Job description

Category Account Manager, Lifestyle (Philippines E-Commerce)

Location: Taguig

Team: Commerce ops

Employment Type: Regular

Job Code: A45495

Responsibilities

• Manage Strategic Seller & Brand Relationships: Build and maintain strong relationships with key sellers, brands, distributors, and merchants, understanding their business models, priorities, challenges, and growth ambitions.
• Drive Account Growth: Develop account growth plans and Joint Business Plans (JBPs) with key partners, identifying opportunities across assortment, pricing, promotions, campaigns, content, LIVE, creators, and affiliate.
• Own Business Performance: Monitor account and portfolio performance, analyze GMV and key operating metrics, identify performance gaps, and develop actionable plans to improve business results.
• Develop Category Opportunities: Identify emerging consumer trends, assortment gaps, merchant opportunities, and competitive dynamics to support the growth of the Lifestyle category.
• Drive Commercial Initiatives: Work with sellers and brands to maximize participation in major campaigns, promotional programs, content initiatives, LIVE commerce, and other commercial opportunities.
• Unlock Content & Commerce Growth: Partner with sellers, creators, agencies, and internal teams to improve content supply and develop opportunities across short video, LIVE, creator, and affiliate commerce.
• Build New Business Opportunities: Support and develop new initiatives relevant to the category, such as Live Auction, O2O/in-store pickup, B2B commerce, or other emerging commerce models, turning new opportunities into scalable business programs.
• Improve Seller Performance: Identify operational and commercial challenges faced by sellers and work with relevant teams to develop solutions that improve assortment, conversion, content quality, fulfillment, and overall seller performance.
• Partner Across Functions: Work closely with IMC, Creator, Agency, Campaign, Operations, Product, and other cross-functional teams to solve merchant challenges and unlock new growth opportunities.
• Drive Category Development: Contribute insights from merchants and the market to category planning, helping the team identify where to invest, which merchant segments to develop, and how to accelerate category growth.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, with 3+ years of experience in account management, key account management, business development, sales, e-commerce, category management, or related commercial roles.
• Proven experience managing and growing relationships with brands, distributors, retailers, sellers, or other commercial partners.
• Strong commercial acumen, with the ability to understand a partner's business model, identify growth opportunities, and translate them into actionable plans.
• Strong communication, relationship management, and negotiation skills, with the ability to build trusted relationships with external partners.
• Strong analytical and problem-solving skills, with the ability to use business data to identify performance gaps and growth opportunities.
• Strong ownership and execution ability, with the ability to independently manage multiple accounts and drive initiatives from planning through execution.

Preferred Qualifications

• Experience in e-commerce, marketplace, consumer internet, retail, or digital commerce.
• Relevant experience in Automotive & Motorcycle, Hobbies & Leisure, Home Improvement, or other Lifestyle-related categories.
• Existing relationships with brands, distributors, specialist retailers, or high-potential marketplace sellers within the relevant category.
• Experience developing Joint Business Plans, account growth strategies, commercial proposals, or strategic partnerships.
• Understanding of e-commerce growth levers including assortment, pricing, promotions, campaigns, content, LIVE, creators, affiliate, and advertising.
• Experience working with creator, agency, marketing, or other ecosystem partners to develop commercial opportunities.
• Strong Excel and PowerPoint skills, with the ability to analyze business performance and present clear recommendations.
• Entrepreneurial mindset with the curiosity to identify new opportunities and the ability to operate effectively in a fast-paced and ambiguous environment.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.