Store Supervisor (Taguig, Pasay, Las Piñas, Cainta)

Merrell Philippines; Pasay; On-site; PHP 320,000 - 520,000; Full time

Job summary

Merrell Philippines is seeking a Store Operations Manager to take charge of the operations and manpower management for assigned store(s) and drive sales targets per brand.

The role involves implementing sales strategies, analyzing issues, delivering excellent customer service, and coordinating with brand coordinators on stock movement and merchandise requests. A four-year degree and 3+ years in retail sales are required.

Qualifications

• Graduate of any four-year course with commendable scholastic records.
• At least 3 years experience in Sales - Retail/General or equivalent.
• Analytical with good problem solving and feedback management.
• Excellent customer service and interpersonal skills.
• Strong people management abilities.
• Proficient in MS Office applications.

Responsibilities

• Implements store sales strategies to achieve brand targets per store.
• Analyzes and resolves issues affecting sales.
• Performs customer service and administrative tasks in-store.
• Coordinates with brand coordinators on merchandise requests and reports stock movement.
• Manages actual selling and customer service activities.
• Leads daily pep talks to motivate staff toward daily targets.
• Ensures excellent customer service and handles customer complaints.
• Oversees standard store operations and store personnel.

Skills

Sales leadership

Customer service

People management

MS Office

Education

Bachelor’s degree in any four-year course

Tools

MS Office

Job description

JOB SUMMARY

Takes charge of the operations and manpower management of assigned store and ensures attainment of sales quota per brand of assigned store/s.

JOB DESCRIPTION

• Implements store sales strategies to achieve given sales target per brand per store


• Analyzes and solves problems and concerns affecting sales


• Performs customer service and administrative functions in a store setting


• Coordinates with brand coordinators matters regarding merchandise requests and reports stock movement and customer feedback


• Manages actual selling and customer service


• Conducts daily pep talks with sales staff to remind them of daily sales target and motivates them to perform at their best


• Implements excellent customer service, attends and resolves customer complaints and performs customer relations


• Oversees implementation of standard store operations and store personnel


• Prepares weekly/monthly sales reports in coordination with the retail and concession sections


• Performs other related tasks as instructed by immediate head

JOB REQUIREMENTS

• Candidates must be a graduate of any four-year course with commendable scholastic records


• With at least 3 years experience specializing in Sales - Retail/General or equivalent


• Analytical, has good problem solving skills, good conflict/feedback management


• Must have excellent customer service and interpersonal skills


• Excellent people management skills


• Proficient in MS Office applications


• Exudes a very pleasant and positive demeanor or characteristic

STORE BASED EMPLOYEES SCHEDULE: 6 DAYS A WEEK

Walk in applicants can visit us at any store nationwide.