Store Supervisor (SM Southmall)

SM Retail Inc.; Las Piñas; On-site; PHP 180,000 - 300,000; Full time

Job summary

SM Retail Inc. in Las Piñas, Metro Manila, is seeking a Store Supervisor to help run the store smoothly, oversee operations, and lead the sales team.

You will monitor inventory, coordinate with merchandising, maintain safety, and coach staff to reach targets.

Ideal candidates have a 4-year degree and supervisory experience, with strong leadership and communication skills to motivate the team and improve customer satisfaction.

Qualifications

• Graduate of any 4-year course.
• With supervisory experience in any industry.
• Strong leadership and communication skills.
• Goal-driven, organized, and customer-focused.

Responsibilities

• Lead and oversee daily branch/store operations.
• Drive sales performance and help the team achieve targets.
• Monitor inventory and coordinate with the merchandising team.
• Ensure excellent customer service and customer satisfaction.
• Maintain store safety, security, and operational compliance.
• Train, coach, and motivate team members for better performance.
• Communicate business goals clearly to the whole team.

Skills

Leadership

Supervisory experience

Customer service

Team management

Communication

Education

4-year degree

Job description

As a Store Supervisor, you’ll be the one making sure the store runs smoothly — from sales performance and operations to customer experience and team management. If you’re someone who loves leadership, problem-solving, and working in a fast-paced environment, we’d love to meet you!

What You’ll Do:

• Lead and oversee daily branch/store operations
• Drive sales performance and help the team achieve targets
• Monitor inventory and coordinate with the merchandising team
• Ensure excellent customer service and customer satisfaction
• Maintain store safety, security, and operational compliance
• Train, coach, and motivate team members for better performance
• Communicate business goals clearly to the whole team

What We’re Looking For:

• Graduate of any 4-year course
• With supervisory experience in any industry
• Strong leadership and communication skills
• Goal-driven, organized, and customer-focused