Store Supervisor - NCR

SM Retail; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

SM Retail in Metro Manila is seeking a Store Supervisor to keep the store running smoothly, boost sales, manage inventory, and ensure outstanding customer experiences. You will lead a team, coach staff, and coordinate with the merchandising team to meet targets in a fast-paced retail environment.

The ideal candidate holds a 4-year degree, has supervisory experience, and demonstrates strong leadership and communication skills with a customer-focused, goal-driven mindset.

Qualifications

• Graduate of a 4-year course.
• Supervisory experience in any industry.
• Strong leadership and communication skills.
• Customer-focused and goal-driven.

Responsibilities

• Lead and oversee daily branch/store operations.
• Drive sales performance and help the team achieve targets.
• Monitor inventory and coordinate with the merchandising team.
• Ensure excellent customer service and customer satisfaction.
• Maintain store safety, security, and operational compliance.
• Train, coach, and motivate team members for better performance.
• Communicate business goals clearly to the whole team.

Skills

Leadership

Communication

Customer service

Team management

Education

4-year degree

Job description

As a Store Supervisor, you’ll be the one making sure the store runs smoothly — from sales performance and operations to customer experience and team management. If you’re someone who loves leadership, problem-solving, and working in a fast-paced environment, we’d love to meet you!

What You’ll Do:

• Lead and oversee daily branch/store operations
• Drive sales performance and help the team achieve targets
• Monitor inventory and coordinate with the merchandising team
• Ensure excellent customer service and customer satisfaction
• Maintain store safety, security, and operational compliance
• Train, coach, and motivate team members for better performance
• Communicate business goals clearly to the whole team

What We’re Looking For:

• Graduate of any 4-year course
• With supervisory experience in any industry
• Strong leadership and communication skills
• Goal-driven, organized, and customer-focused