Store Supervisor: Lead Sales & Service Excellence

Sperry Philippines; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Sperry Philippines stores are seeking a Store Sales Supervisor to lead operations and manpower management across our brand portfolio. This role focuses on achieving sales quotas, ensuring top-tier customer service, and coordinating with brand teams on merchandise and stock movements.

The ideal candidate has a four-year degree and at least three years in Sales—Retail/General, with strong analytical and people-management skills. Walk-in applicants can visit stores nationwide.

Qualifications

• Graduate of any four-year course with commendable scholastic records.
• At least 3 years of experience in Sales - Retail/General or equivalent.
• Analytical with strong problem solving and conflict/feedback management.
• Excellent customer service and interpersonal skills.
• Excellent people management skills.
• Proficient in MS Office applications.
• Pleasant and positive demeanor.

Responsibilities

• Implements store sales strategies to achieve given sales target per brand per store
• Analyzes and solves problems and concerns affecting sales
• Performs customer service and administrative functions in a store setting
• Coordinates with brand coordinators matters regarding merchandise requests and reports stock movement and customer feedback
• Manages actual selling and customer service
• Conducts daily pep talks with sales staff to remind them of daily sales target and motivates them to perform at their best
• Implements excellent customer service, attends and resolves customer complaints and performs customer relations
• Oversees implementation of standard store operations and store personnel
• Prepares weekly/monthly sales reports in coordination with the retail and concession sections
• Performs other related tasks as instructed by immediate head

Skills

Sales experience

Customer service

People management

Analytical skills

Education

Four-year degree

Tools

MS Office

Job description

Sperry Philippines stores are seeking a Store Sales Supervisor to lead operations and manpower management across our brand portfolio. This role focuses on achieving sales quotas, ensuring top-tier customer service, and coordinating with brand teams on merchandise and stock movements.

The ideal candidate has a four-year degree and at least three years in Sales—Retail/General, with strong analytical and people-management skills. Walk-in applicants can visit stores nationwide.