Store Sales Leader & Operations Coach

Merrell Philippines; Pasay; On-site; PHP 320,000 - 520,000; Full time

Job summary

Merrell Philippines is seeking a Store Operations Manager to take charge of the operations and manpower management for assigned store(s) and drive sales targets per brand.

The role involves implementing sales strategies, analyzing issues, delivering excellent customer service, and coordinating with brand coordinators on stock movement and merchandise requests. A four-year degree and 3+ years in retail sales are required.

Qualifications

• Graduate of any four-year course with commendable scholastic records.
• At least 3 years experience in Sales - Retail/General or equivalent.
• Analytical with good problem solving and feedback management.
• Excellent customer service and interpersonal skills.
• Strong people management abilities.
• Proficient in MS Office applications.

Responsibilities

• Implements store sales strategies to achieve brand targets per store.
• Analyzes and resolves issues affecting sales.
• Performs customer service and administrative tasks in-store.
• Coordinates with brand coordinators on merchandise requests and reports stock movement.
• Manages actual selling and customer service activities.
• Leads daily pep talks to motivate staff toward daily targets.
• Ensures excellent customer service and handles customer complaints.
• Oversees standard store operations and store personnel.

Skills

Sales leadership

Customer service

People management

MS Office

Education

Bachelor’s degree in any four-year course

Tools

MS Office

Job description

Merrell Philippines is seeking a Store Operations Manager to take charge of the operations and manpower management for assigned store(s) and drive sales targets per brand.

The role involves implementing sales strategies, analyzing issues, delivering excellent customer service, and coordinating with brand coordinators on stock movement and merchandise requests. A four-year degree and 3+ years in retail sales are required.