Store Personnel

Toy Mart; Iloilo City; On-site; PHP 167,000 - 246,000; Full time

Job summary

A retail store in Iloilo City is seeking Customer Service staff. You will greet customers, assist in sales transactions, and maintain store organization. No prior experience is required, but strong communication skills and a high school diploma are preferred. Join our dynamic team to provide excellent service to our customers.

Qualifications

• No prior experience required, though retail experience is a plus.
• Ability to work in a fast-paced environment.
• Must be detail-oriented and organized.
• Ability to work in a fast-paced environment and multitask.
• Basic math skills and the ability to operate a cash register.

Responsibilities

• Greet and assist customers in a friendly manner.
• Process sales transactions accurately.
• Maintain cleanliness and organization of the store.
• Provide detailed information to customers about products.

Skills

Strong communication

Interpersonal skills

Ability to multitask

Basic math skills

Detail-oriented

Organized

Education

High school diploma or equivalent

College-level or degree preferred

Job description

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries and provide product recommendations.
• Process sales transactions accurately and efficiently.

Inventory Management

• Ensure that stock levels are maintained and that the store is well-stocked with products.
• Assist in stocktaking and monitor product shelf life.
• Replenish shelves and organize stock in the backroom.

Store Maintenance

• Maintain cleanliness and organization of the store, ensuring that shelves, displays, and floors are tidy.
• Ensure that store safety procedures are followed at all times.

Product Knowledge

• Stay updated on the latest products, promotions, and store policies.
• Provide detailed information to customers about product features, pricing, and availability.

Team Collaboration

• Work closely with the store manager and team members to meet sales goals and provide excellent service.
• Assist in training new store personnel when necessary.

Cash Handling

• Handle cash, credit, and other payment types accurately.
• Balance cash register and report any discrepancies to the supervisor.

Note: this job is for pooling purposes only. we will contact you once you are shortlisted.

Qualifications

• Education: High school diploma or equivalent (College-level or degree preferred).
• Experience: No prior experience required, though retail experience is a plus.
• Skills: Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Basic math skills and the ability to operate a cash register.
• Must be detail-oriented and organized.