Shopkeeper

ABEE SOUVENIER; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local souvenir shop in Iloilo City is seeking a Shopkeeper to oversee daily operations and ensure high levels of customer service. The ideal candidate will manage inventory and maintain a clean store environment. Prior retail or customer service experience is preferred. This role provides an opportunity to drive sales and contribute to the shop's success.

Qualifications

• Prior experience in retail or customer service is preferred.
• Ability to handle cash and operate a point-of-sale system.

Responsibilities

• Oversee the daily operations of the store and manage inventory.
• Ensure a high level of customer service and drive sales.
• Maintain a clean and organized store environment.

Skills

Strong communication and interpersonal skills

Basic understanding of inventory management

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Further education in retail or business

Job description

Overview

The Shopkeeper is responsible for overseeing the daily operations of the store, ensuring a high level of customer service, managing inventory, and maintaining a safe and organized store environment. They play a key role in driving sales and ensuring the store meets its financial and operational goals.

Key Responsibilities

• Customer Service
  • Greet customers warmly and assist them with product inquiries.
  • Provide recommendations and answer questions regarding products or services.
  • Handle customer complaints or concerns in a professional manner.
• Sales and Promotion
  • Actively promote and sell products in the store.
  • Achieve sales targets and goals set by the store manager or owner.
  • Participate in store promotions and advertising campaigns.
• Inventory Management
  • Oversee stock levels and reorder products when necessary.
  • Ensure that shelves are fully stocked and items are properly displayed.
  • Conduct regular stock checks and assist with stocktaking.
• Store Presentation
  • Ensure the store is clean, organized, and visually appealing.
  • Arrange products in an attractive and easy-to-shop manner.
  • Maintain proper signage and pricing throughout the store.
  • Operate the cash register, process payments, and issue receipts.
  • Ensure the accurate handling of cash, credit/debit card transactions, and any other payment methods.
  • Balance the cash register at the end of each shift.
• Security and Loss Prevention
  • Monitor the store for potential theft or damage.
  • Report any suspicious activity to management.
  • Ensure that the store adheres to safety and security protocols.
• Administrative Tasks
  • Keep records of sales, inventory, and other necessary documents.
  • Prepare daily reports for management.
  • Assist with opening and closing the store.
• Staff Supervision (if applicable)
  • Supervise and train junior staff members, ensuring they follow store policies and procedures.
  • Delegate tasks and manage shifts for other employees.

Note: This job posting is for pooling purposes only. We will contact you once you are shortlisted.

Qualifications

• Education: High school diploma or equivalent; further education in retail or business is a plus.
• Experience: Prior experience in retail or customer service is preferred.
• Skills: Strong communication and interpersonal skills; ability to handle cash and operate a point-of-sale system; basic understanding of inventory management; organizational skills and attention to detail.

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