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Robinsons Appliances Corp. in the Philippines seeks an experienced Store Operations Leader to drive profitability and sales targets while ensuring compliance and top-tier customer satisfaction.
You will supervise Selling and Cashiering Supervisors and manage manpower, inventory, merchandising, cashiering, and risk controls to safeguard assets and deliver consistent results. Responsibilities include optimizing store performance, enforcing company policies, maintaining inventory accuracy, and
Lead overall store operations to achieve profitability, sales targets, compliance, and customer satisfaction. Supervise Selling and Cashiering Supervisors while managing manpower, inventory, merchandising, cashiering, and risk controls.
Drive sales growth, profitability, and margin management.
Oversee daily store operations, manpower deployment, and performance management.
Ensure excellent customer service and resolve escalated concerns.
Manage merchandising, inventory accuracy, and replenishment.
Guide cashiering operations, cash handling, and financial controls.
Enforce compliance with company policies, audits, and government requirements.
Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
Submit reports and insights to Operations Manager.
Strong retail operations and financial management background.
Proven leadership in sales, inventory, and customer service.
Ability to analyze performance metrics and implement corrective actions.
Excellent communication, problem-solving, and decision-making skills.