Store Operations Lead

SM Retail, Inc. - Corporate; Bataan; On-site; PHP 279,000 - 469,000; Full time

Job summary

SM Retail, Inc. - Corporate is seeking a capable supervisor to lead the selling team. You will cascade targets, coordinate offers, monitor stock levels, flag stock-outs, resolve product/promo issues, and ensure merchandising standards.

The role requires a Bachelor’s degree, at least 1 year in retail supervision, and exceptional interpersonal and written/verbal communication skills. You will oversee attendance, re-assign tasks as needed, and manage the department budget to support shop

Qualifications

• Bachelor’s degree in business administration, financial management, or a related field.
• At least 1 year retail work experience in a supervisory role.
• Exceptional interpersonal skills.
• Excellent written and verbal communication skills.

Responsibilities

• Cascades to the selling team about individual sales targets, new offers and alerts Category Merchandising.
• Manager of product/promo problems (if any).
• Monitors current stock levels plus pending deliveries vs. sales trend to alert Category Merchandising Managers of possible stock-outs and slow-moving items.
• Inspects items for transfer or Return to Vendor (RTV) to ensure correctness of product type and quantity, processes in MMS and signs the required documents.
• Manages the operating budget of the department by ordering the right number of supplies, monitoring use and safekeeping extra items.
• Monitors attendance of Sales Clerks and Stock Clerks and manages absences by re-assigning tasks to remaining staff (manage plantilla, leaves, issue violation reports).

Skills

Interpersonal skills

Written communication

Verbal communication

Team supervision

Budget management

Education

Bachelor’s Degree in Business Administration, Financial Management, or similar

Job description

SM Retail, Inc. - Corporate is seeking a capable supervisor to lead the selling team. You will cascade targets, coordinate offers, monitor stock levels, flag stock-outs, resolve product/promo issues, and ensure merchandising standards.

The role requires a Bachelor’s degree, at least 1 year in retail supervision, and exceptional interpersonal and written/verbal communication skills. You will oversee attendance, re-assign tasks as needed, and manage the department budget to support shop