Store Supervisor: Lead Sales & Customer Experience

SM Retail, Inc. - Corporate; Mandaluyong; On-site; PHP 223,000 - 446,000; Full time

Job summary

SM Retail, Inc. - Corporate is seeking a proactive Store Supervisor to support daily store operations in a fast-paced retail environment in Metro Manila.

You will lead the sales team, ensure product availability and compelling visual merchandising, and drive sales performance while maintaining high standards of customer service. The role requires a college graduate with at least 1 year in retail or supervisory experience, strong communication skills, and the ability to multitask across branches.

Qualifications

• Must have excellent leadership and people management skills.
• Strong communication and customer service focus are essential.
• Organized, proactive, and able to multitask in a fast-paced environment.

Responsibilities

• Support Store Manager in daily store operations.
• Lead and guide the sales team to hit store targets.
• Ensure products are well-stocked and visually displayed.
• Monitor sales performance and suggest improvements.
• Deliver excellent customer service and handle concerns.
• Maintain store safety, security, and cleanliness standards.
• Help train and motivate team members.

Skills

Leadership

Communication

Customer focus

Sales-driven

Multitasking

Education

College degree

Job description

SM Retail, Inc. - Corporate is seeking a proactive Store Supervisor to support daily store operations in a fast-paced retail environment in Metro Manila.

You will lead the sales team, ensure product availability and compelling visual merchandising, and drive sales performance while maintaining high standards of customer service. The role requires a college graduate with at least 1 year in retail or supervisory experience, strong communication skills, and the ability to multitask across branches.