Store Operations Leader – Drive Sales & Profitability

Robinsons Appliances Corp.; Bacolod; On-site; PHP 600,000 - 900,000; Full time

Job summary

Robinsons Appliances Corp. seeks a Store Operations Leader to oversee overall store profitability, sales targets, compliance, and customer satisfaction. You will supervise Selling and Cashiering Supervisors while managing manpower, inventory, merchandising, cashiering, and risk controls.

The role requires strong leadership in retail operations and financial management, with a focus on improving performance metrics and delivering excellent service to customers in the Bacolod area.

Qualifications

• Strong retail operations and financial management background.
• Proven leadership in sales, inventory, and customer service.
• Ability to analyze performance metrics and implement corrective actions.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Drive sales growth, profitability, and margin management.
• Oversee daily store operations, manpower deployment, and performance management.
• Ensure excellent customer service and resolve escalated concerns.
• Manage merchandising, inventory accuracy, and replenishment.
• Guide cashiering operations, cash handling, and financial controls.
• Enforce compliance with company policies, audits, and government requirements.
• Safeguard assets, mitigate risks, and maintain store cleanliness and safety.
• Submit reports and insights to Operations Manager.

Job description

Robinsons Appliances Corp. seeks a Store Operations Leader to oversee overall store profitability, sales targets, compliance, and customer satisfaction. You will supervise Selling and Cashiering Supervisors while managing manpower, inventory, merchandising, cashiering, and risk controls.

The role requires strong leadership in retail operations and financial management, with a focus on improving performance metrics and delivering excellent service to customers in the Bacolod area.