Store Manager (Macao Imperial Tea - Banawe, QC)

Fredley Food and Beverages Inc; Philippines; On-site; PHP 223,000 - 246,000; Full time

Benefits offered by this job

Paid leave

Flexible schedule

Opportunities for promotion

Paid training

Pay raise

Promotion to permanent employee

Job summary

Fredley Food and Beverages Inc. is seeking a Store Manager for Macao Imperial Tea at Banawe, QC. You will oversee a team, manage daily operations, ensure top-quality service, and meet sales targets while maintaining inventory and standards.

The role requires 1 year of store management experience, a high school diploma or business degree preferred, and flexibility to work shifting schedules, including evenings and weekends. Benefits include paid leave, training, and opportunities for promotion.

Qualifications

• 1 year store management experience required
• Diploma or degree in business or related field is a plus
• Strong interpersonal and communication skills essential
• Ability to motivate and mentor staff and manage inventory and sales data
• Knowledge of food safety regulations and health standards preferred
• Flexibility to work evenings and weekends

Responsibilities

• Oversee daily store operations and staff performance
• Ensure exceptional customer service and product quality
• Manage inventory, stock checks, and purchasing as needed
• Drive sales through promotions and local marketing initiatives
• Enforce quality and presentation standards for Macao Imperial Tea
• Uphold health and safety regulations and hygiene practices

Skills

Supervisory experience

Leadership

Customer service

Inventory management

Interpersonal skills

Communication skills

Flexibility

Brand enthusiasm

Education

High school diploma

Business degree preferred

Job description

Company Description

About Fredley Group of Companies

We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, Nabe Unlimited Japanese Hotpot, and Kenangan Coffee.

For more details, please check our website at www.fredleygroup.com and follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

Job Description

About the Role

Job Title:Store Manager
Reports to:Operation Associate
Work Schedule:Shifting Schedule
Work Location:Macao Imperial Tea -Banawe, QC

This role requires overseeing the smooth operation of the store, managing a team of staff, and ensuring that customers receive the highest level of service. You will also be accountable for achieving sales targets, maintaining inventory levels, and upholding company standards.

Responsibilities

Team Management

• Supervise and lead a team of store staff, including baristas and cashier personnel.
• Create work schedules, assign tasks, and provide training to new employees.
• Foster a positive and motivated work environment by promoting teamwork and staff development.

Customer Service

• Ensure that customers receive outstanding service by maintaining high standards of product quality and presentation.
• Handle customer inquiries, concerns, and complaints promptly and professionally.
• Train and coach staff in providing exceptional customer experiences.

Store Operations

• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels, conduct regular stock checks, and place orders as needed to maintain sufficient stock.
• Monitor and control operational costs to meet budgetary goals.

Sales and Marketing

• Set and achieve sales targets and key performance indicators (KPIs).
• Implement sales strategies and promotions to drive revenue growth.
• Participate in local marketing initiatives to attract and retain customers.

Quality Control

• Ensure that all products are prepared and served according to Macao Imperial Tea's quality and presentation standards.
• Conduct quality checks on ingredients, equipment, and finished products.

Health and Safety Compliance

• Maintain a safe and clean working environment by enforcing hygiene and safety standards.
• Adhere to local health regulations and food safety guidelines.

Job Types: Full-time, Permanent

Pay: Php 20,000.00 - Php 22,000.00 per month

Benefits

• Paid leave
• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule

• 8 hour shift
• Holidays
• Overtime
• Rotational shift
• Shift system
• Weekends

Supplemental Pay

• 13th month salary
• Overtime pay
• Tips

Qualifications

About You

• High school diploma or equivalent; a degree in business or related field is a plus.
• Previous supervisory or management experience in a retail or food service environment is preferred.
• Excellent interpersonal and communication skills.
• Strong leadership abilities with the capacity to motivate and mentor a team.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Basic math skills and the ability to manage inventory and sales data.
• Knowledge of food safety regulations and health standards.
• Flexibility in working hours, including evenings and weekends.
• Enthusiasm for the Macao Imperial Tea brand and its products.

Experience

• Store Management: 1 year (Required)