Store Manager - Los Cabos

LVMH Group; Mexico; On-site; PHP 3,674,000 - 6,736,000; Full time

Job summary

Louis Vuitton is seeking a dynamic sales leader to drive clienteling, cross selling and repurchase rates across a premier luxury store. You will model exceptional service, uphold The Louis Vuitton Promise, and ensure the team delivers an outstanding client experience at all times.

In this role you will recruit, coach and develop a high-performing team, implement visual merchandising standards, and provide the General Manager with data-driven insights to maximise performance.

Qualifications

• Commercial mindset with luxury retail experience.
• World-class customer service skills.
• Fluency in English is a plus.

Responsibilities

• Lead and coach store team for excellence.
• Recruit and develop talent; secure succession plans.
• Provide management with data and insights on customer needs.

Skills

People leadership

Sales leadership

Clienteling

Visual merchandising

Data analysis

Job description

As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring the Louis Vuitton Promise standards are always maintained.As a leader within our business, you will take ownership to lead and coach your team, ensuring that they have exceptional brand and product awareness while also ensuring that they deliver the highest level of client experience. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. Additionally, you will be responsible for providing the General Manager with data and industry expertise in relation to customer needs and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging visual merchandising, clienteling training and team animations.

Profile

To be successful in this role you must be commercially minded with a thorough understanding of the luxury market gained within a multi-national organization. With extensive people management skills gained within a high-profile luxury retail brand, you will need world class customer services skills and continuously strive to exceed our customers’ expectations. Additionally, fluency in English is a plus!

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.