Store Manager - Los Cabos

Inside Lvmh; Mexico; On-site; PHP 3,674,000 - 5,511,000; Full time

Job summary

Louis Vuitton is seeking a senior sales leader to drive client engagement, repurchase rates and cross-selling while maintaining Louis Vuitton Promise standards. You’ll recruit, coach and develop a top-performing team, ensuring brand and product knowledge, extraordinary client service and industry leadership.

You will provide the General Manager with insights on customer needs, leveraging visual merchandising, clienteling training and team activities to maximize product performance.

Qualifications

• Commercial mindset with luxury retail exposure.

Responsibilities

• Lead and coach a high-performing team to deliver exceptional client experience.
• Recruit, develop and implement succession plans for team, ensuring brand standards.

Job description

As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring the Louis Vuitton Promise standards are always maintained.As a leader within our business, you will take ownership to lead and coach your team, ensuring that they have exceptional brand and product awareness while also ensuring that they deliver the highest level of client experience. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. Additionally, you will be responsible for providing the General Manager with data and industry expertise in relation to customer needs and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging visual merchandising, clienteling training and team animations.

Profile

To be successful in this role you must be commercially minded with a thorough understanding of the luxury market gained within a multi-national organization. With extensive people management skills gained within a high-profile luxury retail brand, you will need world class customer services skills and continuously strive to exceed our customers’ expectations. Additionally, fluency in English is a plus!

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.