Store Manager: Lead Team, Boost Sales & Service

John Clements Consultants, Inc.; Philippines; Remote; PHP 502,000 - 725,000; Full time

Job summary

John Clements Consultants, Inc. in the Philippines is seeking an experienced Retail Store Manager to oversee daily store operations and drive sales performance. You will lead staff, ensure excellent customer service, and maintain visual merchandising standards.

This role requires a Bachelor’s degree preferred, 3+ years in retail or customer service, strong leadership and communication skills, and flexibility to work extended store hours including holidays and events.

Qualifications

• Bachelor’s degree preferred.
• At least 3 years of experience in retail or customer service, ideally in fashion, lifestyle, or consumer goods.
• Strong leadership, communication, and problem-solving skills.
• Highly motivated, career-oriented, and hardworking.
• Flexible and adaptable to a fast-paced retail environment.
• Must be willing to work on a shift schedule (store hours generally 10:00 AM - 10:00 PM).
• Store hours may extend during holidays or for inventory and special events.

Responsibilities

• Oversee day-to-day store operations and ensure smooth workflows.
• Lead, motivate, and train store staff to deliver excellent customer service and achieve sales goals.
• Monitor sales performance, inventory, and store profitability.
• Ensure compliance with company policies and maintain high visual merchandising standards.
• Coordinate with the Head Office for store promotions, events, and inventory planning.
• Handle customer inquiries and feedback professionally.

Skills

Leadership

Communication

Problem solving

Customer service

Motivation

Adaptability

Education

Bachelor's degree

Job description

John Clements Consultants, Inc. in the Philippines is seeking an experienced Retail Store Manager to oversee daily store operations and drive sales performance. You will lead staff, ensure excellent customer service, and maintain visual merchandising standards.

This role requires a Bachelor’s degree preferred, 3+ years in retail or customer service, strong leadership and communication skills, and flexibility to work extended store hours including holidays and events.