Store Manager

Primer Group; Taguig; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Primer Group in Taguig is seeking a Store Manager to lead store operations and drive sales while implementing brand directions across marketing, merchandising, operations, and visual merchandising.

The role emphasizes inventory control, staff development, customer service excellence, and cross-department collaboration to achieve business objectives.

Qualifications

• Bachelor's degree required.
• Proven experience in retail management.
• Strong understanding of sales performance metrics and inventory management.
• Excellent leadership, organizational, and communication skills.
• Strong problem-solving abilities and customer service handling.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Aim to achieve store sales targets and business growth.
• Plan and cascade sales targets for each floor and brand.
• Spot and close partnerships within the group.
• Analyze inventory against sales targets and request merchandise as needed.
• Report sales performance and analyze factors affecting sales periods.
• Integrate marketing, merchandising, operations, and visual merchandising strategies.
• Set timelines and milestones for timely execution of deliverables.
• Implement brand policies, procedures, guidelines, and promotions.
• Monitor store inventory levels and conduct physical/virtual tally.
• Provide optimum manpower schedules to minimize overtime.
• Oversee staff training and ensure performance understanding.
• Address customer needs and maintain high customer satisfaction.
• Lead all departments and personnel in operations and sales.

Skills

Retail management

Leadership

Communication

Problem-solving

Organizational skills

Customer service

Multi-tasking

Education

Bachelor's Degree

Job description

The Store Manager ensures that all team members understand their roles, executes brand directions, and maintains a high level of customer satisfaction.The role requires a strategic approach to integrating various departments such as marketing, merchandising, operations, and visual merchandising to achieve business objectives.

Sales and Business Objectives:

• Focus on achieving store sales targets and business growth.
• Plan and set sales targets for each floor and brand, cascading numbers to store supervisors.
• Spot and close partnerships within the group
• Analyze inventory against sales targets and request merchandise as needed.
• Report sales performance and analyze factors affecting sales periods.
• Integrate marketing, merchandising, operations, and visual merchandising strategies into a cohesive effort.
• Set timelines and milestones for timely execution of deliverables.

Operational Efficiency:

• Implement expense control measures and develop utility schedules.
• Provide optimum manpower schedules to minimize overtime.
• Prioritize essential repairs and maintenance.
• Review and approve manpower plotting and scheduling.
• Coordinate with SBU ops and VM for store-specific visual merchandising directions.

Policy Implementation and Compliance:

• Implement all brand policies, procedures, guidelines, andpromotions.
• Monitor quality of implementation and document progress.
• Ensure staff compliance and alignment with brand standards.

Inventory Management:

• Monitor store inventory levels to maintain healthy stock levels.
• Ensure physical and virtual inventory tally at all times.- Execute policies on inventory variances and losses, ensuring follow-through actions.

Performance Monitoring:

• Monitor daily reports for sales performance and inventory levels.
• Conduct and discuss store checklists with staff for consistent understanding and implementation.

Customer Service:

• - Address customer needs and ensure a high level of customer satisfaction at all times.

Leadership and Support:

• Oversee and guide all departments and personnel in operational and sales activities.
• Ensure that staff are fully supported with training, information, and performance understanding.
  

Job Qualifications

• Graduate of a Bachelor's Degree
• Proven experience in retail management, preferably in a supervisory or managerial role.
• Strong understanding of sales performance metrics and inventory management.
• Excellent leadership, organizational, and communication skills.
• Strong problem-solving skills and the ability to handle customer service issues effectively.
• Ability to work in a fast-paced environment and manage multiple priorities.