store manager

Great Image Services Corporation; Makati; On-site; PHP 360,000 - 540,000; Full time

Job summary

Great Image Services Corporation, located at SM Makati, is seeking a Store Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You will oversee inventory, merchandising, and staff performance while maintaining high standards of service and product quality.

The role requires strong leadership, retail know-how, and a proven track record of achieving sales targets. Flexibility to work weekends and holidays is expected in this fast-paced environment.

Qualifications

• Minimum 2–5 years of retail management experience in a fast-paced environment.
• Proven track record of achieving or exceeding sales targets and managing store profitability.
• Strong leadership and team management abilities with experience in recruiting and developing staff.
• Excellent customer service orientation and the ability to resolve conflicts tactfully.
• Sound knowledge of retail operations, inventory control, and point-of-sale systems.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and public holidays as required.

Responsibilities

• Managing daily store operations, including opening and closing procedures, inventory management, and stock rotation.
• Leading and motivating a team of retail staff to achieve sales targets and deliver exceptional customer service.
• Monitoring and analyzing sales performance, identifying trends, and implementing strategies to drive revenue growth.
• Ensuring compliance with company policies, procedures, and health and safety regulations.
• Creating compelling in-store displays and implementing merchandising strategies to enhance product visibility.
• Handling customer enquiries and complaints professionally, ensuring customer satisfaction and retention.
• Maintaining store facilities, equipment, and visual presentation to the highest standards.
• Reporting on store performance metrics and submitting regular updates to senior management.

Skills

Retail management

Sales targets

Leadership

Customer service

Inventory control

POS systems

Analytical skills

Communication

Flexibility

Tools

Point-of-Sale (POS) systems

Job description

About the role

We are seeking a dynamic and results-driven Store Manager to lead operations at Great Image Services Corporation in SM Makati. This is a full-time position where you will be responsible for overseeing all aspects of store operations, driving sales performance, and creating an exceptional customer experience. As Store Manager, you will play a crucial role in achieving the company's commercial objectives whilst maintaining the highest standards of service and product quality.

What you'll be doing

• Managing daily store operations, including opening and closing procedures, inventory management, and stock rotation
• Leading and motivating a team of retail staff to achieve sales targets and deliver exceptional customer service
• Monitoring and analyzing sales performance, identifying trends, and implementing strategies to drive revenue growth
• Ensuring compliance with company policies, procedures, and health and safety regulations
• Creating compelling in-store displays and implementing merchandising strategies to enhance product visibility
• Handling customer enquiries and complaints professionally, ensuring customer satisfaction and retention
• Maintaining store facilities, equipment, and visual presentation to the highest standards
• Reporting on store performance metrics and submitting regular updates to senior management

What we're looking for

1. Minimum 2-5 years of retail management experience in a fast-paced environment
2. Proven track record of achieving or exceeding sales targets and managing store profitability
3. Strong leadership and team management abilities with experience in recruiting and developing staff
4. Excellent customer service orientation and the ability to resolve conflicts tactfully
5. Sound knowledge of retail operations, inventory control, and point-of-sale systems
6. Strong analytical and problem-solving skills with attention to detail
7. Excellent communication skills, both verbal and written
8. Ability to work flexible hours, including weekends and public holidays as required

About us

Great Image Services Corporation is a leading retail and consumer products company dedicated to delivering quality products and exceptional service to our customers. With a strong commitment to innovation, customer satisfaction, and employee development, we have established ourselves as a trusted name in the retail sector. Our team is passionate about creating a positive shopping experience and maintaining the highest standards of excellence across all our operations. We believe in fostering a workplace where our employees can thrive, develop their careers, and contribute to our continued success.