Store Manager

JIKO HELMET; Davao del Sur; On-site; PHP 335,000 - 614,000; Full time

Job summary

A retail company located in Davao del Sur is seeking an operations manager to oversee daily store activities and ensure customer satisfaction. The ideal candidate should have 3-5 years of retail experience, including supervisory roles, and possess strong leadership and communication skills. The position includes training staff and developing sales strategies to enhance profitability.

Qualifications

• 3-5 years of retail experience, with at least 1-2 years in a supervisory or managerial role.
• Experience in inventory management, sales, and customer service is highly valued.
• 3-5 years of retail experience, with 1-2 years in a supervisory or managerial role.
• Experience in inventory management, sales, and customer service valued.

Responsibilities

• Oversee daily store activities, ensuring smooth operations.
• Ensure the store complies with company policies and procedures.
• Develop and implement strategies to meet sales targets and maximize profitability.
• Monitor sales performance and analyze key metrics to identify areas for improvement.
• Ensure customers have a positive shopping experience by addressing complaints and resolving issues.
• Train staff on providing excellent customer service.

Skills

Leadership Skills

Customer Service

Sales and Marketing

Communication Skills

Teamwork

Sales training

Teamwork

English proficiency

Education

High school diploma or equivalent

Bachelor’s degree in business administration or related field

Job description

Overview

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Store Operations

• Oversee daily store activities, ensuring smooth operations.
• Ensure the store complies with company policies and procedures.

Sales and Profitability

• Develop and implement strategies to meet sales targets and maximize profitability.
• Monitor sales performance and analyze key metrics to identify areas for improvement.

Customer Service

• Ensure customers have a positive shopping experience by addressing complaints and resolving issues.
• Train staff on providing excellent customer service.

Education and Experience

• High school diploma or equivalent is required.
• A bachelor’s degree in business administration, retail management, or a related field is preferred.

• 3-5 years of retail experience, with at least 1-2 years in a supervisory or managerial role.
• Experience in inventory management, sales, and customer service is highly valued.

Skills and Competencies

• Leadership Skills:
  • Ability to lead and motivate a team effectively.
  • Strong decision-making and problem-solving skills.

• Customer Service:
  • Excellent interpersonal and communication skills to handle customer concerns.
  • Ability to maintain a customer-focused culture in the store.

• Sales and Marketing:
  • Knowledge of retail sales techniques and marketing strategies.

• Excellent communication skills; English language proficiency; merchandising; sales training; and teamwork.

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