Store Growth Leader: Sales, Merchandising & Service

Robinsons Handyman Inc; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Robinsons Handyman Inc., Makati, is seeking a Store Manager to oversee store sales, display standards, and inventory, while leading a team to deliver excellent customer service. You will implement promotional activities and coordinate with head office on trends to improve performance.

The role requires a Four-Year Business degree (or related) with at least 2 years of managerial store experience in a service environment, and a focus on maintaining merchandising standards and processes.

Qualifications

• Graduate of any Four-Year Business Course or any related Course.
• Minimum of 2 Years Store Management Experience in a service-oriented Company in Managerial Capacity.

Responsibilities

• Meets or surpasses the sales target of the store.
• Ensures the achievement of target of the store.
• Initiates projects and activities that will help generate or improve sales of the store.
• Practices excellent customer service at all times to serve as role model to his subordinates.
• Attends to customer inquiries/feedback and complaints for immediate action and solution.
• Coordinates with other departments in Head Office regarding business trends and other needs of the store that will help improve sales.
• Maximizes the use of available resources (JDA/Server)
• Researches to be updated with other business competitors.
• Ensures proper display of merchandise based on standards.
• Ensures optimal inventory level of merchandise.
• Maintains proper handling of merchandise to avoid shrinkage and pilferage.
• Implements promotional activities and evaluates its impact to store sales.
• Supervises and ensures the training of all direct reports.
• Ensures proper implementation of Employee Discipline and company rules to all direct reports.
• Acts as a role model in complying with company policies and ensures that staff comply with all policies and work requirements at all times.
• Prepares analysis and provides sound conclusions and recommendations to improve business.
• Sets the highest performance standards in the store.
• Reviews individual performance and identify training and development needs.
• Performs other functions as may be assigned by immediate superior from time to time

Skills

Store Management

Customer Service

Leadership

Education

Four-Year Business Course

Related Course

Tools

JDA/Server

Job description

Robinsons Handyman Inc., Makati, is seeking a Store Manager to oversee store sales, display standards, and inventory, while leading a team to deliver excellent customer service. You will implement promotional activities and coordinate with head office on trends to improve performance.

The role requires a Four-Year Business degree (or related) with at least 2 years of managerial store experience in a service environment, and a focus on maintaining merchandising standards and processes.