Retail Sales Supervisor: Targets, Service & Stock Control

Robinsons Department Store; Ormoc; On-site; PHP 201,000 - 268,000; Full time

Job summary

Robinsons Department Store in the Philippines is seeking a retail supervisor to oversee department operations and sales performance. The role requires strong knowledge of merchandise, trends, and brands, with a focus on delivering excellent customer service and inventory control.

You will lead a team, monitor stock, and respond promptly to inquiries and issues. The ideal candidate has a four-year degree or business management background, plus 2-3 years of supervisory retail experience and

Qualifications

• Graduate of any four-year course or Business Management or equivalent.
• 2-3 years of supervisory experience in a retail/service-oriented company.
• Willing to work on a shifting schedule.

Responsibilities

• Good knowledge and understanding of the operations and business trends.
• Meets or surpasses the sales target of the department within the specified period.
• Attends to customer inquiries and complaints for immediate action and solution.
• Knows and understands the brands, styles, sizes, trends, materials, price points, sources, uses and features of all merchandise under the department.
• Maintain inventory and stock control

Skills

Supervisory experience

Retail operations knowledge

Customer service

Education

Four-year degree or Business Management

Job description

Robinsons Department Store in the Philippines is seeking a retail supervisor to oversee department operations and sales performance. The role requires strong knowledge of merchandise, trends, and brands, with a focus on delivering excellent customer service and inventory control.

You will lead a team, monitor stock, and respond promptly to inquiries and issues. The ideal candidate has a four-year degree or business management background, plus 2-3 years of supervisory retail experience and