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BW SUPERBAKESHOP-ELJIN is seeking a Store Crew member for its E Rodriguez location in Quezon City, Metro Manila. This full-time role focuses on delivering a welcoming customer experience and supporting day-to-day bakery operations.
You will greet customers, handle transactions, stock shelves, maintain cleanliness, assist with stock receiving, and help with in-store promotions while meeting daily sales targets. Reliability, teamwork, and weekend/holiday flexibility are essential.
We are seeking a dedicated and customer-focused Store Crew member to join the team at BW SUPERBAKESHOP-ELJIN. This is a full-time position based at our E Rodriguez location in Quezon City, Metro Manila. As a Store Crew member, you will play a vital role in delivering an exceptional customer experience and maintaining the smooth day-to-day operations of our retail bakery shop. Your contributions will directly impact customer satisfaction and the success of our store.
Greet and assist customers with a warm, welcoming attitude, answering questions about our bakery products and offerings
Process customer transactions accurately using the point-of-sale system, handling cash and card payments
Stock shelves and displays with bakery items, maintaining neat and attractive product presentation
Maintain cleanliness and hygiene standards throughout the store, including the retail floor and customer areas
Monitor inventory levels and assist with receiving and storing new stock as required
Pack customer purchases carefully and professionally, ensuring products are properly bagged
Respond to customer enquiries and complaints professionally, escalating issues to management when necessary
Support promotional activities and help implement in-store displays and marketing initiatives
Collaborate with team members to meet daily sales targets and store objectives
Adhere to all health, safety and food handling regulations at all times
Previous experience in retail, customer service or a similar role is preferred but not essential
Strong customer service skills with a friendly, approachable demeanor
Ability to work efficiently in a fast-paced retail environment
Basic numeracy skills and the ability to handle cash accurately
Physical capability to stand for extended periods and lift moderate weights
Reliability and punctuality, with the ability to commit to a full-time schedule
A willingness to learn and adapt to new procedures and systems
Good communication skills and the ability to work effectively as part of a team
Flexibility to work various shifts, including weekends and public holidays as required