Store & Corporate Sales Coordinator

The Estée Lauder Companies Inc.; Makati; On-site; PHP 350,000 - 650,000; Full time

Job summary

The Estée Lauder Companies Inc. in Makati, Philippines seeks a Store and EStore Supervisor to oversee store operations, online order fulfillment, and sales reporting. You will implement procedures, manage brand displays, and ensure timely processing of deliveries and orders.

The role covers retail and corporate sales, cost control, and administration, coordinating with Commercial and Supply Chain teams to optimize store performance. Strong English skills and Excel proficiency are required.

Qualifications

• University Bachelor's Degree or above in business related disciplines.
• A minimum of 2 years' proven retail sales planning experience in large multinational corporations or matrix organization.
• Strong business acumen with cost-conscious, resultdriven and customer-oriented mindset; attention to details, work under pressure and manage tight schedule.
• Well-organized with ability to prioritize, able to multitask
• Good command in computer skills including Excel, Word
• Must have sales and sales analytic experience
• Able to drive sales results
• Good communication skills and fluent in both written and oral English
• Good working knowledge on computer software
• Good interpersonal skills, able to multi-task
• Good coordination skills and able to manage several stakeholders

Responsibilities

• Implement store operations procedures, including opening and closing.
• Accepts and processes delivered items from warehouse or retailer to company store in a timely fashion.
• Accepts and processes online company store order items, tracks fulfillment of ordered items; e.g., send orders for pick-n-pack to warehouse, dispatch order via online platform for home delivery.
• Checks Company Store email for any customer emails, payouts, updates.
• Implements each brand display guidelines.
• Adheres to ELC policies and procedures.
• Completes and submits all required and assigned sales paperwork and inventory system reports in a timely and accurate manner
• Responsible for ensuring the company store have necessary tools for selling including counter tools, hygiene tools, paper bags, and other supplies at all times.
• Assesses the store’s needs and observe good housekeeping process per shift/day.
• Adheres STRICTLY to the Company store purchase limit guideline
• Monitor sales thru Xstore reporting
• Report to management on a weekly & monthly basis - quantitative and qualitative results of sales
• Daily and Monthly Sales Report versus targets with corresponding growth rates. Monitor target achievements.
• Meets periodically with Commercial and Supply Chain
• Handle corporate sales which include: identifying potential accounts, presentation of gifting program, order taking, liaising with retailer, Supply Chain and Accounting on order fulfillment, delivery and invoicing, and after-sales services if necessary.
• Propose customized programs for accounts that are aligned to ELC brand guidelines
• Ensure proper tracking of expenses relating to company store and online company store.
• Maintain proper tracking of accounts and orders; maintain filing system for easy retrieval of information and safe keep sensitive information
• Assist the Commercial Manager in Retailer relationship; in store opening & renovation, guaranteeing the best space and location for ELC representation
• Closely work with the Commercial Manager and Regional Design Centre to ensure new counters and stores are on time, on budget, and focus on sustainability

Skills

Retail planning

Cost-conscious

Attention to detail

Multitasking

Excel

English communication

Sales analytics

Stakeholder coordination

Communication skills

Computer skills

Education

Bachelor's Degree in business

Tools

Excel

Word

Job description

The Estée Lauder Companies Inc. in Makati, Philippines seeks a Store and EStore Supervisor to oversee store operations, online order fulfillment, and sales reporting. You will implement procedures, manage brand displays, and ensure timely processing of deliveries and orders.

The role covers retail and corporate sales, cost control, and administration, coordinating with Commercial and Supply Chain teams to optimize store performance. Strong English skills and Excel proficiency are required.