Staff, NetSuite Consultant (Remote)

bryantparkconsulting; Filipinas; A distancia; PHP 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Bryant Park Consulting in the Philippines is seeking a Staff Managed Services Consultant to lead a portfolio of NetSuite-enabled client engagements as the Primary Point of Contact. You will provide business process and systems architecture advisory, ensure managed services value, define requirements, document solutions, and mentor team members while coordinating across regions.

Travel up to 30% for on-site client work, while the role remains fully remote, delivering dashboards and KPI insights

Formación

• 2-3+ years of hands-on NetSuite experience including configuration, implementation, consulting/administration, support, and escalations.
• 2-3+ years of industry knowledge in the Products (WMS, MFG, W/D verticals).
• NetSuite Certifications heavily preferred - ERP Consultant, Administrator.
• Experience with ERP best practices and integrations via Celigo, Boomi, FarApp for multiple apps.
• Ability to manage client and team interactions and communicate with diverse audiences.

Responsabilidades

• Act as SME and key contributor to service transition and service delivery for accounts.
• Ensure client satisfaction within SLAs; handle 3-6 projects or as needed.
• Review workload, redistribute resources, and conduct regular account reviews.
• Serve as primary lead/contact for assigned clients and monitor contracts, time, and profitability.
• Lead initiatives to improve maturity and growth of Managed Services delivery.
• Train and mentor team members on technical and functional skills.
• Advise clients on standard functionality and leading industry practices.
• Act as Primary Technical Account Manager for key accounts.
• Design dashboards to track KPIs and indicate proactive environment changes.

Conocimientos

Client mgmt

Stakeholder comms

Mentoring

Remote collaboration

Dashboards

Educación

Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience

Herramientas

NetSuite

Celigo

Boomi

FarApp (NetSuite Connector)

Descripción del empleo

About Bryant Park Consulting:

Bryant Park Consulting is a leading Oracle | NetSuite consulting firm dedicated to helping finance and operations leaders modernize ERP, data, integrations, and AI-ready business processes. We create scalable operating systems for growth transformations. Our team partners with clients across industries, tackling complex technology challenges while developing both consulting and technical expertise. At Bryant Park Consulting, we foster a collaborative and supportive environment where our employees can thrive and grow professionally.

What you will do:

As a Staff Managed Services Consultant with Bryant Park Consulting you will manage a portfolio of clients for which you are serving as the Primary Point of Contact (PPOC). Client stakeholders and other consultants on the team will look up to you for business process and systems architecture advisory based on your extensive NetSuite and business transformation experience. You will be responsible for ensuring the customers within your portfolio are maximizing their managed services package, requirements are clearly defined and solutions documented and routed to other members of the team for timely and high-quality return on client investment.

Responsibilities

• Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
• Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as needed
• Proactively review workload and redistribute as necessary
• Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
• Serve as primary lead/contact for assigned clients
• Review contracts for special terms. Monitor time expended, billings, renewals, profitability
• Lead and actively participate in initiatives to improve maturity and growth of Managed Services delivery
• Train, mentor, and act as subject matter expert for team on both technical and functional skill sets
• Advise client on standard functionality, leading practices for software and industry
• Act as primary Technical Account Manager ("TAM") for key accounts
• Help manage teams across different multiple geographic regions
• Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments

Qualifications

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience
• 2-3+ years of hands-on NetSuite experience, including configuration, implementation, consulting/administration, support, and escalations
• 2-3+ years of industry-specific knowledge and expertise in the Products (WMS, MFG, W/D verticals)
• NetSuite Certifications heavily preferred - ERP Consultant, Administrator
• Experience and knowledge of best practices surrounding ERP
• Familiarity with common application integrations via Celigo, Boomi, and FarApp (NetSuite Connector) for applications including Shopify, Amazon, 3PL, Salesforce, Payroll systems, and more.
• Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences

Work From Home & Travel Requirements

Willingness to travel up to 30% to be on-site with clients as needed (note: this role is fully remote)

Putting Our People First From Day One

From the founding of Bryant Park Consulting, we committed to putting people first and offering variety, fulfillment, and balance. You will have the opportunity to work with the world’s top companies and business leaders, keep up with the latest technology, and flex your skills across industries and disciplines. You will also be encouraged to engage with your community and nature. We attract and retain the best in the business - people from industry, consulting, agencies, startups, nonprofits, and the public sector - all drawn to building a career that’s both exciting and sustainable.

Feed Your Curiosity - Foster technical and industry expertise, and grow as a leader. Knowledge management and professional development are held in highest regard, we offer and sponsor flexible learning options on topics from Project Management to Web Development, and we pay for certifications with top programs.

Cultivate Well Being - Thrive holistically with a robust and personalized set of benefits and company resources to support your emotional, mental, financial, physical, and social well-being. Celebrate with your team or explore interests with other team members, from book clubs to speaking events and annual retreats.

Choose Your Career - There is no pressure to go 'up-or-out' and welcome you to build a career that gets you excited about coming to work every day - whether that's as an individual contributor or a team manager. Performance is evaluated fairly and regularly and as the organization grows we expect you and your career to grow with us.

Comprehen