Senior NetSuite TAM — Remote Managed Services Lead

Bryant Park Consulting; Manila; A distancia; PHP 5.063.000 - 7.595.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with company match up to 6%

Health plan

Dental, Vision, Life Insurance

Descripción de la vacante

Bryant Park Consulting is seeking a Staff Managed Services Consultant to oversee a portfolio of NetSuite-centric clients as the primary point of contact. You will guide business process and systems architecture decisions, ensuring value from managed services through clearly defined requirements and documented solutions.

You will collaborate with cross-functional teams to deliver timely, high-quality outcomes.

Formación

• 2-3+ years hands-on NetSuite experience including configuration, implementation, consulting/administration, support, and escalations
• 2-3+ years industry knowledge in Products (WMS, MFG, W/D verticals)
• NetSuite Certifications strongly preferred (ERP Consultant, Administrator)
• Experience with ERP best practices and integrations with Celigo, Boomi, FarApp, Shopify, Amazon, 3PL, Salesforce, Payroll systems

Responsabilidades

• Act as SME and key contributor to service transition and service delivery for accounts
• Ensure client satisfaction within SLAs; manage 3-6 projects or as needed
• Lead and participate in initiatives to improve Managed Services maturity and growth
• Train, mentor, and act as SME for team on technical and functional skills
• Advise clients on standard functionality and leading practices
• Act as primary TAM for key accounts
• Design dashboards to track KPIs for proactive environment management

Conocimientos

NetSuite experience

Client management

Communication

Solutions architecture

Educación

Bachelor's or MBA

Herramientas

Celigo

Boomi

FarApp NetSuite Connector

Descripción del empleo

Bryant Park Consulting is seeking a Staff Managed Services Consultant to oversee a portfolio of NetSuite-centric clients as the primary point of contact. You will guide business process and systems architecture decisions, ensuring value from managed services through clearly defined requirements and documented solutions.

You will collaborate with cross-functional teams to deliver timely, high-quality outcomes.