Remote NetSuite Managed Services Lead

Bryant Park Consulting; Filipinas; A distancia; PHP 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work flexibility

Travel opportunities up to 30%

Descripción de la vacante

Bryant Park Consulting is seeking a Staff Managed Services Consultant to oversee client portfolios as the Primary Point of Contact, leveraging NetSuite expertise and ERP best practices to optimize service delivery. You will guide business process and systems architecture across engagements and collaborate with cross-functional teams to maximize client ROI.

The role emphasizes stakeholder communication, service transitions, and leading initiatives to mature managed services.

Formación

• Bachelor's or advanced degree in Business, Accounting, Computer Science, Information Systems or MBA or equivalent work experience.
• 2-3+ years of hands-on NetSuite experience across configuration, implementation, consulting/administration, support and escalations.
• Experience and knowledge of ERP best practices and product integrations (Celigo, Boomi, FarApp) with common platforms.
• Ability to manage client and team interactions and communicate with technical and non-technical audiences.

Responsabilidades

• Act as SME and key contributor to service transition and service delivery for assigned accounts.
• Ensure client satisfaction by addressing requests within SLAs; manage multiple projects.
• Lead and participate in initiatives to improve maturity and growth of Managed Services delivery.
• Design dashboards to track KPIs and indicate proactive changes in client environments.
• Train and mentor team members on technical and functional skills.
• Advise clients on standard functionality and leading practices.

Conocimientos

NetSuite experience

ERP best practices

Client management

Stakeholder communication

Educación

Bachelor's or advanced degree in Business, Accounting, CS, IS or MBA

Herramientas

Celigo

Boomi

FarApp

Shopify

Salesforce

Payroll systems integration

Descripción del empleo

Bryant Park Consulting is seeking a Staff Managed Services Consultant to oversee client portfolios as the Primary Point of Contact, leveraging NetSuite expertise and ERP best practices to optimize service delivery. You will guide business process and systems architecture across engagements and collaborate with cross-functional teams to maximize client ROI.

The role emphasizes stakeholder communication, service transitions, and leading initiatives to mature managed services.