Sr. Systems Engineer

TechNerds Solutions Inc.; Pasig; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Engagement activities

Job summary

TechNerds Solutions Inc. is seeking a Senior Systems Engineer to design, implement, and operate complex IT infrastructure for our global clients in a hybrid setup.

You will resolve the most challenging network and server issues, optimize architectures, manage VM environments, and mentor IT staff while ensuring uptime, security, and compliance across sites. Night shifts are required.

Qualifications

• Bachelor's degree preferred.
• Eight years related experience preferred.
• Excellent customer service and communication skills.
• Expert knowledge migration to OneDrive/SharePoint and Azure environments.

Responsibilities

• Work directly with customers to troubleshoot and resolve the most complex network and server infrastructure issues.
• Help develop and modify the compans system architecture, topology, and infrastructure, and create implementation plans.
• Help design methodology and utilize tools to diagnose and correct problems affecting system performance.
• Interact with vendors and sites to coordinate installation, configuration, and use of multi-site systems.
• Maintain quality of service by following standards and policies.
• Implement and maintain complex systems with monitoring for proper operation and standards adherence.
• Maintain logs and inventories and related documentation.
• Participate in meetings evaluating system infrastructure designs and components.
• Provide guidance to peers with day-to-day IT operations.
• Communicate changes within IT infrastructure and document testing/deployment methodologies.

Skills

Customer service

Troubleshooting

Communication skills

SAML authentication

DNS infrastructure

VM management

Windows servers

SQL management

Education

Bachelor's degree

Tools

Azure

SharePoint

Dell Unity SANs

VMware

OneDrive/SharePoint migration

Job description

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

SENIOR SYSTEMS ENGINEER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!

Role Overview

We are looking for a Senior Systems Engineer to be part of our team.

Design, Implementation & Operation Duties

• He/She is responsible for the design, implementation, and operation of the system infrastructure, devices, servers, and client systems. Recommends new technologies and infrastructure upgrades to meet organization needs. Acts as a resource and mentor for other IT staff on technical questions, troubleshooting, and system design.
• He/She has the responsibility in all implementations to make sure firewall rules and connectivity (whether MPLS, VPN, or application) is setup and maintained.
• He/She is accountable for ensuring uptime and availability of Company's server and VDI infrastructure.

Main Responsibilities

• Work directly with customers to troubleshoot and resolve the most complex network and server infrastructure issues.
• Helps develop and modify the compans system architecture, topology, and infrastructure, and creates the implementation plans for system software and hardware to ensure compatibility and operability.
• Helps design methodology and utilizes software and hardware tools to identify, diagnose, and correct problems affecting system performance.
• Interacts with vendors and other sites to coordinate the installation, configuration, and use of multi-site systems.
• Maintains quality of service by following organization standards and policies.
• Implements and maintains complex systems along with monitoring the implementations to assure proper operation and adherence to standards.
• Maintains logs and device inventories, as well as appropriate documentation including but not limited to application notes, drawings, and configuration information.
• Actively participates in meetings concerning the evaluation and recommendation of system infrastructure designs and components.
• Provides assistance and guidance to peers with day-to-day operations of applications and systems that IT supports.
• Proactively and effectively communicate changes within the IT infrastructure to all effected parties. Follow and document strict testing and deployment methodologies for IT Operations.

Requirements

• Bachelors degree in related area preferred.
• Eight years related experience and/or training is preferred.
• Certification in Microsoft Certified (Azure, O365), Dell Associate DCA, VMware Certified Professional is preferred
• Excellent customer service and communication skills both verbal and written.
• Excellent ability to troubleshoot technical solutions on the fly in tense situations.
• Expert level technical knowledge migration of the following:
• Data from file servers to OneDrive/SharePoint to facilitate centralized file storage and collaboration.
• Devices to Azure environments for streamlined management and enhanced security.
• Expert level technical knowledge of the following:
• SAML authentication for applications to enable seamless and secure single sign-on access.
• DNS infrastructure.
• Dell VSX and Unity SANs.
• Managing VM environments.
• Intermediate level knowledge of the following:
• Mange/Upgrade all Windows servers.
• Manage/Upgrade all SQL.
• Remote Desktop Services (RDS) servers licensing.
• Rubriks environment.
• Intermediate level knowledge of Manage internal CA certificates, including their renewal and alerting mechanisms.
• Intermediate level knowledge managing GPOs for on-prem AD domains.
• Willing to work on a night shift schedule and working on a hybrid setup.
• Willing to work at Tower 1, Rockwell Business Center, Ortigas Pasig City