Senior Systems Engineer, IT Infrastructure

Ryan; Metro Manila; On-site; PHP 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Flexible Work Environment

Award-Winning Culture

World-Class Benefits and Compensation

Accelerated Career Path

Community Outreach

Mentorship Opportunities

Wellness-Centric Benefits

Job summary

Ryan is seeking a Senior Systems Engineer to deliver mission-critical infrastructure with high availability, performance, and security. You will act as a technical reference, liaise across units and vendors, and manage multiple projects while mentoring the IT team.

The role emphasizes script writing for efficiency, proactive performance monitoring, and disaster recovery planning. A broad cloud infrastructure focus and strong collaboration are essential.

Qualifications

• Bachelor's Degree and 15+ years related systems administrator experience.
• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem‑solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.

Responsibilities

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Cross trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Skills

Time management

Teamwork

Problem solving

Analytical thinking

Communication

Adaptability

Ability to collaborate

Education

Bachelor's Degree

Tools

PowerShell

VMware vSphere

Active Directory

Azure

AWS

Docker

Ansible

Chef

Puppet

Nessus

Job description

Why Ryan?

• Flexible Work Environment
• Award-Winning Culture
• World-Class Benefits and Compensation
• Accelerated Career Path
• Community Outreach
• Mentorship Opportunities
• Wellness-Centric Benefits

The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission-critical infrastructure and ensure the highest levels of availability, performance, and security.

People

Duties and Responsibilities:

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Manage and deliver multiple projects with excellent time management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Cross trains other members of the Information Technology department.
• Provide 3rd level support.
• Support and assist the Service Desk team as needed.
• Performs on-call duties on a rotational basis.

Client

• Architect information and operational support systems.
• Contributes to efficiency improvements through process automation and documentation.
• Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
• Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
• Maintain security, backup, redundancy, and disaster recovery strategies.
• Manage and document systems configurations.
• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Participate in the design of information and operational support systems.
• Own efforts to expand growing cloud presence.
• Architect, plan, implement, manage and maintain cloud infrastructure.
• Submit recommendations to management for upgrades and enhancements.

Value

• Audit systems and processes to verify compliance and performance.
• Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
• Document system designs/functions and ensure all documents are updated.
• Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
• Performs other duties as assigned.

Education And Experience

Bachelor's Degree and fifteen or more years related systems administrator experience.

• Ability to work under pressure and time constraints.
• Ability to work in a team environment.
• Excellent business analysis and problem‑solving skills.
• Ability to work with people of varying technical skills.
• Quick, analytical thinker.
• Ability to effectively communicate complex concepts.
• Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.

Computer Skills

To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell). The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.).

Certificates And Licenses

Valid driver’s license required. Preferred certifications: Windows Server 2008 – Server Administrator (or newer), Microsoft® Exchange 2010 (or newer), VMware Certified Professional 5 (or newer), CCNA, Network+, or Security+.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm and external vendors.
• Must be able to lift, carry, push or pull up to 30 lbs.
• Independent travel requirement: up to 25%.

Equal Opportunity Employer: disability/veteran