Sr. Project Manager (PMP Certified)

Carelon Global Solutions Philippines; Philippines; On-site; PHP 1,100,000 - 1,500,000; Full time

Job summary

Carelon Global Solutions Philippines is seeking an experienced Program/Project Manager to drive end-to-end initiatives within a healthcare/BPO context. The role coordinates PMO activities, aligns with business and support functions, and delivers program updates to leadership across locations.

Candidate should bring 5+ years of project leadership, strong stakeholder management, and a PMP certification, with a proven record of managing large cross-functional projects and US healthcare-related

Qualifications

• 5+ years of end-to-end project management experience, ideally within a BPO Healthcare/outsourcing environment.
• Proven experience leading complex, large-scale, cross-functional projects within a sizable organization.
• PMP certification (active/valid) required.
• Demonstrated experience managing U.S. healthcare-related projects, with understanding of applicable processes and compliance expectations.

Responsibilities

• Identify and implement varied projects, programs and plans that support business unit and enterprise goals.
• Ensure training rooms, production space, meeting rooms, etc. are being efficiently utilized.
• Serve as the PMO point of contact; coordinate with Business and support functions to ensure work runs smoothly and provide program updates.
• Ensure transition timelines are in coordination with business needs and stakeholders.
• Lead and design processes and systems that support business needs and drive change.
• Identify best practices and design methods for integrating functions and processes.
• Build support for business change and align leaders' priorities with journey plans.

Skills

End-to-end project management

Stakeholder management

Cross-functional collaboration

Budget & resource planning

Education

BA/BS degree in a related field

PMP certification

Job description

• Responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals.
• Primary duties to include, but are not limited to: Ensures training rooms, production space, meeting rooms, etc. are being efficiently utilized.
• Serves as the Program Management Office (PMO) point of contact; partners with Business and support functions to ensure work runs smoothly (includes planning for requirements such as laptop, monitors, phones, licenses etc.); serves as a liaison with PMO stateside and various leaders at Carelon Global Solutions Philippines in order to provide an overall program update.
• Ensures transition timelines are in coordination with business needs.
• Manages demand & supply tracking in association with business, HR & Finance. Partners with Real Estate & Project Management team from design stage through delivery of facility, and Identifies impacted parties, business partners, and resources required.
• Leads and designs processes and systems that support business needs.
• Leads efforts to identify best practices. Designs methods for integrating functions and processes.
• Builds support for business change throughout the business unit.
• Facilitates identification of leadership's priorities and establishment of goals within the context of a designated journey plan. Requires a BA/BS degree in a related field; 5-8 years of process or project related experience that includes experience in successfully developing and managing projects with fairly significant operating budget and knowledge of process redesign; or any combination of education and experience, which would provide an equivalent background.

Qualifications:

• 5+ years of end-to-end project management experience, ideally within a BPO Healthcare/outsourcing environment, managing projects from initiation through closure.
• Proven experience leading complex, large-scale, cross-functional projects within a sizable organization.
• PMP certification (active/valid) required.
• Demonstrated experience managing U.S. healthcare-related projects, with an understanding of applicable processes and compliance expectations.
• Strong stakeholder management skills, including the ability to align diverse groups, communicate effectively at all levels, and drive timely decisions.