Sr. Program Manager, Application Services

Ihg, L.C.; Philippines; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Ihg, L.c. is seeking a Sr. Program Manager for Application Services in the Philippines.

The role drives governance of the technology portfolio, oversees budgets and forecasts, and collaborates with project managers to ensure standards are followed and programs stay on track. The successful candidate will manage resource planning, purchasing activities, and financial close support, while delivering senior-level updates and strategic planning deliverables.

Qualifications

• Bachelor's or Master’s Degree in Business Administration, Finance, Accounting, management, or equivalent.
• Certifications (One or more) – CSM/PMI-ACP/ PMP® preferred.

Responsibilities

• Govern the portfolio of Application Services initiatives, ensuring accurate budgets, forecasts, schedules, and health are represented.
• Assign resources work and perform resource planning and allocations.
• Partner with project managers in the portfolio to provide support and guidance for their assigned initiatives, ensuring adherence to standards and consistent practices.
• Execute purchasing activities including submitting purchase orders, ensuring invoices are processed, and maintaining spend forecasts.
• Work with Finance to provide recurring capital forecast and labor allocation data and support year-end financial close activities.
• Support the Portfolio Manager in recurring activities performed by the Application Services leadership team, including strategy updates, annual planning, and executive reporting.
• Investigate and resolve issues with resource time entries and related allocations to investments, leveraging both product-based and project-based methods.

Skills

Portfolio governance

Budget management

Resource planning

Stakeholder communication

Contract & procurement

Project governance

Leadership in matrix environment

Analytical decision-making

Presentation to senior leaders

Education

Bachelor's or Master’s in Business Administration/Finance/Accounting

PM certifications (CSM/PMI-ACP/PMP)

Tools

MS Project

MS PowerPoint

MS Word

MS Visio

MS Excel

Planview/Jira

Planner

Job description

Sr. Program Manager, Application Services

Company: Ihg, L.c. Job Type: Full Time Philippines

Role Purpose

The Portfolio Manager ensures the successful governance of projects, financials, and cost allocations for the Application Services technology portfolio.

Key Accountabilities

• Govern the portfolio of Application Services initiatives, ensuring accurate budgets, forecasts, schedules, and health are represented.
• Assign resources work and perform resource planning and allocations.
• Partner with project managers in the portfolio to provide support and guidance for their assigned initiatives, ensuring adherence to standards and consistent practices.
• Execute purchasing activities including submitting purchase orders, ensuring invoices are processed, and maintaining spend forecasts.
• Work with Finance to provide recurring capital forecast and labor allocation data and support year-end financial close activities.
• Support the Portfolio Manager in recurring activities performed by the Application Services leadership team, including strategy updates, annual planning, and executive (C-level) level reporting.
• Investigate and resolve issues with resource time entries and related allocations to investments, leveraging both product-based and project-based methods.

Key Skills & Experiences

Education

• Bachelor's or Master’s Degree in Business Administration, Finance, Accounting, management, or an equivalent combination of education and work-related experience
• Certifications (One or more of) – CSM/PMI-ACP/ PMP®/ preferred

Experience

• 5 years progressive work-related experience coordinating/managing and implementing technology projects, with demonstrated proficiency in budget management and planning

Technical Skills and Knowledge

• Demonstrated project management experience in organising, planning and executing large-scale projects from conception through implementation.
• Strong consultative skills and demonstrated ability to achieve corporate business objectives across functional boundaries.
• Must be able to logically identify work that is needed and create a work breakdown structure.
• Strong negotiator and able to influence those outside own team. Ability to lead a team in a matrix environment and resolve conflicts as needed.
• Must possess strong communication skills, written and verbal; articulate, persuasive & influential; systematic and timely. Will be responsible for developing and delivering presentations to senior leaders. Ability to maintain confidential data required.
• Experience with project management software, e.g., MS Project, MS PowerPoint, MS Word, MS Visio and MS Excel, Planner.
• Works well under stress and can manage projects in an environment with tight deadlines.
• Managing project budgets as needed to account for internal project spend.
• Demonstrated analytical skills to solve problems, analyze data and make decisions that affect the project on regular basis.
• Experience in technology purchasing, through purchase orders and invoices.
• Proficiency in PPM and Agile tools such as Planview and Jira highly desirable.