Sr. Manager, Sales Operations

Ingram Micro; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Ingram Micro in the Philippines seeks a seasoned Sales Operations leader to develop and optimize sales process strategies that improve efficiency and business performance across the customer lifecycle.

You will lead cross-functional teams, evaluate and implement programs, and drive activation, onboarding, lead management, and pipeline strategies to support growth.

Strong leadership, strategic thinking, and experience with SaaS or technology products are highly valued.

Qualifications

• 8+ years of functional experience in business roles, with at least 5 years in a role-specific space.
• Proven leadership of large, cross-functional teams.
• Ability to influence strategic decisions in a measurable way.
• Experience driving process improvement for sales organizations.

Responsibilities

• Develop and optimize sales process strategies to improve efficiency and performance.
• Lead evaluation, implementation, and continuous improvement of sales programs across the customer lifecycle.
• Drive activation, onboarding, lead management, account prioritization, and pipeline management.

Skills

Cross-functional leadership

Strategic planning

Stakeholder management

Sales acumen

SaaS/AI sales experience

Vendor onboarding

Tools

SaaS products

AI products

Job description

Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance. Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance. Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

What You Bring To The Role

• Proven experience leading large, cross-functional teams composed of experienced professionals, supervisors, and people managers.
• Ability to contribute to the development of operational plans and business strategies that support organizational objectives.
• Demonstrated capability to influence and provide input on strategic decisions impacting the functional area.
• Experience recommending, implementing, and continuously improving department‑specific processes, policies, and best practices to drive operational excellence.

Qualifications

• Minimum of 8 years of functional experience, including at least 5 years in a position‑specific role.
• Minimum of 5 years of leadership experience, with a strong preference for managing through subordinate managers.
• Demonstrated mastery of the subject matter, with a proven ability to drive significant business impact and contribute to organizational success.
• Excellent communication, stakeholder management, and sales acumen.
• Experience managing and/or selling SaaS, AI, or other technology products is highly desirable.
• Background in vendor or client onboarding, implementation, and activation is highly preferred.