Sr. Analyst, Content Strategist

Concentrix CVG Philippines, Inc.; Philippines; Remote; PHP 500,000 - 900,000; Full time

Job summary

Concentrix CVG Philippines, Inc. is seeking a Sr. Analyst, Content Strategist to join our Gen AI-enabled content delivery team in the Philippines.

You will lead content transformation, decide how to segment large knowledge base articles for optimal Gen AI tooling, and collaborate with senior specialists to improve processes and outcomes. You have strong editing, reading comprehension, and project-management skills, with 2–3+ years in Digital Marketing or Content roles.

Qualifications

• Bachelor's degree or equivalent work experience in Marketing, Communications, or related field.
• 2–3+ years Digital Marketing or Content Marketing experience at a large enterprise or agency.
• Strong editing and reading comprehension skills; ability to segment large articles for Gen AI use.

Responsibilities

• Execute content transformation and continuous improvements on large content libraries.
• Innovate and optimize content processes; decide where and how content will be segmented and refactored for Gen AI tools.
• Act as part editor and part content strategist with strong reading comprehension skills.
• Act as both a do‑er and innovator, making decisions and recommendations independently.
• Segment large multi‑page articles for LLM efficiency and context delivery.
• Create, manage and optimize high‑quality, Gen AI‑optimized content for large knowledge base.
• Be at the forefront of Gen AI applications in content; identify new opportunities for leveraging AI in content strategy.
• Stay updated with the latest in Gen AI technology and trends.

Skills

Gen AI concepts

Content transformation

Editing / proofreading

Reading comprehension

Project management

Office 365 / Excel

Team collaboration

Content marketing

Attention to detail

Education

Bachelor's degree in Marketing or Communications

Tools

Word

Excel

PowerPoint

Office 365

Job description

Job Title: Sr. Analyst, Content Strategist Job Description

We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in‑class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. You like meticulous, detailed work, but also see and share opportunities for improvement. As a Gen AI Content Specialist you are part editors, part technicians. You have strong reading comprehension skills and are responsible for deciding where and how large multi‑page articles need to be segmented for LLM efficiency and carried context. Don’t worry, we’ll coach you at first but do expect you to lead the decision making shortly thereafter. If you love content and want a role that keeps you on the leading edge of Gen AI applications, consider joining fast growing team.

Responsibilities:

Execute content transformation and continuous improvements on large content libraries. Innovate and optimize content processes; decide where and how content will be segmented and refactored for Gen AI tools. Act as part editor and part content strategist with strong reading comprehension skills. Act as both a do‑er and innovator, making decisions and recommendations independently. Segment large multi‑page articles for LLM efficiency and context delivery. Create, manage and optimize high‑quality, Gen AI‑optimized content for large knowledge base. Be at the forefront of Gen AI applications in content; identify new opportunities for leveraging AI in content strategy. Stay updated with the latest in Gen AI technology and trends.

Required skills:

Foundational knowledge of Gen AI uses and applications to drive better, faster ways to work. You don’t have to be an expert in the tech but need to understand what it can do for clients. Gen AI curiosity and enthusiasm and wish to learn more in this space. Expert English reading comprehension and editing skills. You need to be able to suggest where to break large articles and make any edits needed; we call it ‘chunking’ the articles. Ability to manage multiple deadlines and projects at once. Good familiarity with Word, Excel and large spreadsheets; strong Office 365 skills. Natural desire to bring order and classification to content chaos. Familiarity with information architecture is a bonus. Like finding patterns and problem‑solving. 2‑3+ years Digital Marketing or Content Marketing experience at a large enterprise or agency. Bachelor's degree or equivalent work experience in Marketing, Communications or a related field. Ability to work collaboratively in a fast‑paced and evolving environment.

Location:

PHL NCR Makati Work-at-Home

Time Type:

Full time

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

EEO Statement:

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.