Sr Analyst, Application Development and Maintenance - Salesforce Support

Cardinal Health International Philippines Inc.; Pateros; On-site; PHP 360,000 - 600,000; Full time

Job summary

Cardinal Health International Philippines Inc. is seeking an Application Development & Maintenance professional to support and sustain our software systems.

You will work in a cross-functional team to develop, enhance and maintain applications in line with design controls and engineering practices. We value practical problem solving, collaboration with stakeholders and ongoing learning as you support Salesforce-based solutions and related platforms within a fast-paced environment.

Qualifications

• 2-4 years of Salesforce support experience preferred.
• Bachelor's degree in related field, or equivalent work experience, preferred.
• Working knowledge of Salesforce eCommerce, Salesforce Marketing Cloud, and Salesforce Health Cloud is desired.

Responsibilities

• Applies practical knowledge of concepts, principles, and technical capabilities to perform a variety of assignments.
• Works on projects and support initiatives of moderate scope and complexity.
• Analyzes and resolves moderately complex technical and functional issues with limited guidance.
• Recommends improvements to existing processes and support procedures.
• Exercises judgment within established guidelines to determine appropriate actions.
• Works independently on day-to-day assignments and receives guidance on more complex matters.
• Collaborates effectively with business stakeholders, developers, and cross-functional teams.
• Contributes to knowledge sharing, documentation, and onboarding of new team members.
• Demonstrates growing expertise in supported applications and business processes.

Skills

Salesforce experience

Cross-functional collaboration

Problem solving

Education

Bachelor's degree or equivalent

Tools

Salesforce eCommerce

Salesforce Marketing Cloud

Salesforce Health Cloud

Job description

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Qualifications

• 2-4 years of Salesforce support experience preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Working knowledge of Salesforce eCommerce, Salesforce Marketing Cloud, and Salesforce Health Cloud is desired

What is expected of you and others at this level

• Applies practical knowledge of concepts, principles, and technical capabilities to perform a variety of assignments
• Works on projects and support initiatives of moderate scope and complexity
• Analyzes and resolves moderately complex technical and functional issues with limited guidance
• Recommends improvements to existing processes and support procedures
• Exercises judgment within established guidelines to determine appropriate actions
• Works independently on day-to-day assignments and receives guidance on more complex matters
• Collaborates effectively with business stakeholders, developers, and cross-functional teams
• Contributes to knowledge sharing, documentation, and onboarding of new team members
• Demonstrates growing expertise in supported applications and business processes

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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